Workplace Experience Lead

Please Note: The application deadline for this job has now passed.

Job Introduction

This position requires a proactive customer focused individual with an exceptional eye for detail and the ability to communicate and build relationships at all levels. The person needs to be a forward thinker with a methodical approach, exceptional planning, and excellent organisational and communication skills with the ability to challenge in order to further develop the service offer, financial and company procedures awareness advantages as the role does require company trading duties

Role Responsibility

To take responsibility for Front of House service stream and ensure that a 5 star customer service is experienced by all
First point of contact for building occupants on facilities related queries
To be visible to all users and build relationships with all levels of user
To ensure the floor area is compliant to Health and Safety and environmental procedure
Report all faults and issues to the relevant service partner as directed by the service manager
Ensure working areas are kept clean and tidy
Monitor and ensure appropriate levels of stock within Vending and Stationery hubs
Work as part of the business support
Oversee the completion of Health & Safety and Building Inductions for all visitors and new members of staff
E-ProfIT knowledge for processing invoices, cash and stock takes
Epos cashing up and banking of all monies, ensuring all company procedures are carried out
Co-ordinate Facilities Assistant and Workplace Experience Coordinator duties
To maximise resource through forward staffing planning and instilling a structured approach to daily routines
To participate in recruitment and training activities to ensure correct skill set is in place and maintained
To have a full working knowledge of the building including all services

The Ideal Candidate

Proactive
Resilient
Good listener
Excellent interpersonal skills
Reliable and trustworthy
Can-do attitude.

About the Company

In the UK and Ireland, Sodexo employs some 37,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their age, disability, gender, transgender, marital or family status, race or ethnicity, religious belief of sexual orientation are welcome to and included within our business.

Salary	£12.50 - £12.50
Frequency	Hourly
Job Reference	SDX/TP/280748/CS
Contract Type	Permanent – Full Time
Closing Date	30 November, 2019
Job Category	Operations
Business Unit	UK Corporate Services
Location	Cambridge, England
Posted on	31 October, 2019

Add to watchlist
Print this job
Refer a friend for this job

Your name (required)

Your email address (required)

Receiver name (required)

Your friend's email address (required)

This form is protected by Google reCAPTCHA. By using this form you agree to the Google Privacy Policy and Google Terms of Use.