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Working Supervisor

Please Note: The application deadline for this job has now passed.

Job Introduction

We currently have an opportunity for a Working Supervisor to join our team. This is a great

opportunity for a customer focused individual to join a world leading food and

facilities management company, which can offer unrivalled opportunities for career

progression.

Role Responsibility

  • Ensure that excellent customer service is delivered to mess members
  • Supervise steward and cleaning team
  • In conjunction with Mess Manager, prepare rosters to ensure adequate cover
  • Assist with the interviewing, recruitment and induction of stewards and cleaners, ensuring that the correct recruitment process is followed and right to work and security checks are conducted
  • Deliver training to cleaning and stewarding team
  • Identify and make the Mess Manager aware of any further training requirements of stewards and cleaners
  • Manage employee shift performance in accordance with Company policies and procedures
  • Ensure that all employees wear the appropriate company uniform at all times as per company policy
  • Deliver and lead functions as and when required
  • Inform the Mess Manager of any failings or complaints or any other defects or deficiencies as they occur.
  • Liaise with kitchen team to understand daily menu on offer and items that require upselling
  • Order any disposables, cleaning stock, food items or bar stock required to deliver a quality service via the Mess Manager/Chef Supervisor,
  • Maintain high standard of cleanliness and hygiene in area(s) of responsibility
  • Make proposals for improvement to service to the Mess Manager
  • Comply with all Sodexo company policies and procedures and client site rules and regulations
  • When required, as indicated on the roster, the Supervisor will act as Duty Manager. In addition to the normal tasks the role is expected to:
    1. Deal with any queries from Mess members
    2. Help arriving and departing guests
    3. Carry out checks as detailed by Mess Manager
  • Undertake any other duties commensurate with post and salary

 

 

The Ideal Candidate

  • Food service skills and knowledge
  • Beverage service skills and knowledge
  • Cleaning service skills and knowledge
  • Ability to lead, motivate and develop a team       
  • Cash Handling 
  • Customer facing skills and knowledge
  • Ability to work on own initiative and as part of a team      
  • Cleaning experience plus basic food preparation
  • Ability to effectively communicate at all levels
 

 

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver

integrated facilities management services to clients at over 2,000 locations in the

corporate, healthcare, education, leisure, defence and justice sectors. With an

annual turnover of over £1bn, we provide everything from catering, cleaning and

reception to security, laboratory and grounds maintenance services, enabling our

clients to focus on their core business.

We are building on our support to the Armed Forces community through the

development of specific pathways within our recruitment process to support exforces

personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.

 

Sodexo and our clients are committed to safeguarding and promoting the welfare of

children and adults within a regulated activity. Certain roles will require applicants to

undergo screening appropriate to the post, including checks with past employers and

the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.

Salary £8.54 - £8.54
Frequency Hourly
Job Reference SDX/TP/537953/43505
Contract Type Permanent – Full Time
Closing Date 03 April, 2019
Job Category Catering Management
Business Unit UK Government
Location Colchester, England
Posted on 19 March, 2019

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