Working Cleaning Supervisor
Job Introduction
We currently have an opportunity for a Working Cleaning Supervisor to join our team. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.
Role Responsibility
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The Ideal Candidate
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Package Description
Job Purpose
• To supervise a team of cleaning operatives to deliver a specific standard of cleaning, to company and client specification
• To be responsible for the safety and wellbeing of the cleaning operatives within your specified team.
Accountabilities
- Supervise team on a daily basis to ensure building is clean and to required standard
- Carryout specific cleaning duties assigned to yourself in line with the cleaning work schedules and matrix provided
- Wear the company uniform at all times whilst at work
- Wear any items of personal protective equipment provided
- Comply to all client policies / procedures in relation to housekeeping / infection control / security
- Compliance with Sodexo H & S policy and Safety Management System
- Maintain a good H & S culture within team and understanding of Shells goals
- Ensure that all requirements in relation to COSHH are adhered to
- Ensure that all cleaning operatives adhere to the site/cleaning offer colour coding policy
- Ensure that all requirements of the specified cleaning offer, are carried out
- To attend to all faults in relation to cleaning machinery/equipment.
- To report all building defects to the help desk
- To deliver staff team Huddles weekly
- To attend team / client meetings, as required
- To collate information in relation to payroll
- To complete all administration
- Carry out Half Yearly & Annual PDR’s on team members
- Undertake all required training in relation to all aspects of the cleaning service and offer
- Conduct all required training with cleaning operatives in relation to operational/ legal / client /
cleaning offer and ensure matrix/training cards are updated
- To ensure that all cleaning requests are dealt with in a timely manner and planon is managed
- To liaise with the specified client contact and building users
- To manage the ordering and distribution of cleaning consumables
- Be aware of financial targets and manage accordingly
- Ensure shifts are covered with correct number of team and overtime is managed
- To undertake cleaning audits in relation to service delivery / offer compliance
- This list is not exhaustive and changes to your duties form part of your contractual T&Cs in line with a reasonable request by the management team
Key Performance Indicators (KPIs) or “What it will look like when you are doing the job well”
- No justifiable complaints from building users / client staff within your scope of works
- Pass mark achieved in cleaning quality control audits for all areas and schedule completed
- Compliance with Sodexo H&S Policy and Safety Management System
- All Staff trained according to Annual Training Programme, H&S Passports are issued and completed on time
- Work Schedules and Cleaning Specifications are followed and maintained
- Planon tasks all completed within SLA
- All deadlines and targets are achieved
- Zero errors on payroll data submission
Skills, Knowledge and Experience
Essential
- Experience of the undertaking of all cleaning tasks
- Managing a team of operatives
- Computer literate
- Good verbal and written communications
- Ability to work weekends
Desirable
- Knowledge of COSHH
- NVQ in cleaning
- Experience with working with customers
- Flexible approach to role
About the Company
In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.
We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support exforces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.
Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.