Temporary Security and Portering Manager (3 months FTC)

Job Introduction

We are currently looking to recruit an experienced a temporary Security and Portering Manager to oversee a high quality, timely, responsive, cost-effective and pro-active portering and security service, to meet the needs of the wards and departments within the Stoke Mandeville Hospital, Aylesbury.

You will ensure that patients, materials and equipment are safely and appropriately transferred around the hospital to the standard required whilst delivering an effective and efficient service that meets contractual obligations, KPI’s and agreed Trust and company policies and procedures.

Sodexo Healthcare is a leading provider of services to the NHS and private healthcare organisations in England. We provide quality of life services that improve patient and staff experience, raise standards and deliver financial benefits to our clients. We help to enhance the patient environment (including patient dining, cleaning/housekeeping, retail services), provide clinical support (diagnostic pathology as part of a joint venture, equipment sterilisation) and manage technical estates teams (estates management, asset management, land maintenance and energy management).

Role Responsibility

• Oversee the reporting of maintenance defects of portering and security equipment and materials, according to set procedures
• Control and issue all portering and security equipment and materials within budget limits
• Deploy a team of employees, assessing workload schedules and allocating resource as required whilst prioritising urgent request and remaining within labour budgets
• Recommend changes to the portering and security policy and service delivery, implementing changes as appropriate in consultation with the General Manager
• Ensure safe practice to minimise the risks of infection to patients and staff in accordance with national and Trust policy
• Undertake the completion of an appropriate quality audit system on a quarterly basis and to compile an action plan
• Build and maintain effective relationships with staff, clients and other departmental supervisors
• Bring innovation to grow services in order to meet clients’ and Sodexo’s commercial expectations
• Ensure high level of customer satisfaction are monitored, measured and managed.

The Ideal Candidate

• Proven experience of managing employees, addressing performance issues effectively and maximising engagement
• Strong ability to increase individual effectiveness through influencing leadership, motivation, coaching and training
• Strong business management experience
• Proven experience of successfully managing client relationships
• Decisive and accountable manner, with sound and proven operational and commercial judgement
• Ability to analyse problems analytically, develop opportunities and implement innovative solutions/approaches
• Experience of managing a Security, Portering/Logistics service with a diverse workforce
• SIA Licence (desirable)

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.