Technical Facilities Manager

Job Introduction

If you’re an FM professional looking for an exciting new opportunity then this could be the role for you. We are recruiting a Technical Services Manager for one of our FMCG contracts based in Dublin. You’ll be responsible for managing the delivery of multiple IFM services within the contract, ensuring outstanding service delivery at all times and exceeding targets.

Sodexo is the 19^th largest employer worldwide, operating in 80 countries and employing 427,000 employees worldwide, we are the leader in Quality of Life services. Sodexo is not only a growth company; it is also a people-oriented company that places quality of life of its 100 million consumers at the center of its mission. Join our teams and experience their passion and the unique Sodexo spirit!

If you would like more information to understand what it is like to work for Sodexo and a career in Corporate Services, please follow the link below;

Careers within Corporate Clients

Role Responsibility

• Manage the on-site contract and all services to the agreed standards
• Fully responsible for the implementation and adherence to all legislative requirements
• Maximise the profitability of the contract and manage costs effectively
• Act as the operational interface between the client(s) and the Account Manager/Director (or equivalent)
• Manage the onsite client and Sodexo services and teams to deliver the agreed SLA and standards, acting as
• Sodexo
• Provide direction and expertise to the operating area by promoting Sodexo strategies and best business practices in order to uphold the company mission and values
• Assume responsibility of (with multiple clients on site) for contract outputs and management of services against contracted scope of works
• Ensure that statutory requirements and company policies and procedures are followed and deadlines are met
• Build long-term relationships with client(s) that add value and are based on mutual trust
• Lead, develop, manage and motivate a high performing team to the agreed standards ensuring that the client receives services of the highest quality
• Support the Account Manager in the development of business strategy in
• line with current and emerging client needs
• Contribute to and maintain sector and account development plans, as well as supporting the change management process and associated Service Levels Agreements (SLAs) ensuring risks are mitigated
• Drive innovation and continuous improvement of people, systems, processes and services
• Support the business development and regional management  teams to identifying opportunities with other clients to maximise profit and growth

The Ideal Candidate

• 5+ years’ experience of working within a Technical Facilities Management environment with total
• responsibility for all Hard Services, SLA’s & KPI’s.
• Must have an Engineering Degree or equivalent
• NEBOSH
• Strong financial and project management experience, planning, managing and controlling costs
• Ability to interpret and utilise financial and commercial information
• Manage multiple workloads and shifting priorities
• Positive approach to learning in role and identifying own training needs as appropriate
• Self-motivated and able to work on own initiative within a team environment
• Experience of delivering training
• Experienced in using Microsoft Office
• People management experience
• Excellent communication skills

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process