Technical Services Manager
Job Introduction
Sodexo are currently recruiting for a number of brand new opportunities due to growth in our Corporate Services segment. Sodexo is the 19th largest employer worldwide, operating in 80 countries and employing 427,000 employees worldwide, we are the leader in Quality of Life services. Sodexo is not only a growth company; it is also a people-oriented company that places quality of life of its 100 million consumers at the center of its mission. Join our teams and experience their passion and the unique Sodexo spirit!
Sodexo are recruiting for a Technical Services Manager for our Corporate Services Segment, based at Alderley Park in Macclesfield. Alderley Park Limited (APL) is a community of Scientist, innovators, investors and entrepreneurs catalysing the growth of innovative science and technology businesses.
You will be responsible for managing Sodexo services to the client’s operational assets, to manage and control the services for the client to the agreed specification, performance, qualitative and financial targets.
As Technical Services Manager you will be responsible for an operating (R&D/Office/Engineering) area and to lead a team to ensure delivery against Key Performance Indicators.
Reporting into the Senior Operations Manager, you will be required to have experience in the Facilities Management industry, as well as asset maintenance planning software systems, managing a team of engineers, engineering compliance delivery as well as fantastic leadership skills and strong client relationship experience. A mechanical engineering background would be preferable, however we would also encourage people from other engineering backgrounds to apply.
This role has a salary from £40,000 to £49,000 dependant on experience with an array of benefits attached including bonus, a flexible benefits fund, retailer discount schemes, annual leave and pension. This is a Monday to Friday role with very occasional weekend work.
If you would like more information to understand what it is like to work for Sodexo and a career in Corporate Services, please follow the link below;
Careers within Corporate Clients
Role Responsibility
- Comply with Sodexo and statutory regulations relating to Safe Systems of Work, health & safety, hygiene, cleanliness, fire and COSHH.
- To deliver a consistent level of service, to the contract specification and agreed performance, qualitative and financial targets.
- To achieve green KPI performance across the total IFM framework.
- 100% Compliance across engineering & quality business sectors
- Adoption of Quality of Life service delivery via a cultural operating model
- Deliver IFM ownership of designated areas, focused on delivering excellent customer service.
- To be a single point of contact for your business area by taking responsibility for total service delivery.
- Ensure that engineering compliance is delivered at all times and that MSP assets are maintained in a way that enables tenant business to perform
- Ensure the Computer Maintenance Management System (Global Maximo/Prime etc) contains factually correct and up to date Asset/Equipment information to guarantee that all assets are maintained to industry standards and are compliant.
- Ensure that all maintenance interventions are planned and prioritised in-line with Maintenance best practice initiatives to deliver maximum business benefit and minimise client impact/disruption
- Ensure that all costs and expenditure are within the budgeted levels agreed between client and Sodexo.
- Control all costs such as labour, expenses, cash purchases as agreed with the client.
- Jointly oversee a small projects arm of the team and support operational delivery of projects
- Recruit, manage, induct, train, motivate and appraise staff (PDR) to promote good employee relations and operate within Sodexo procedures, legislation and the investors in people standards.
- Deliver IFM ownership of designated areas, focused on delivering excellent customer service.
The Ideal Candidate
- Strong Networking skills within the wider Sodexo to utilise internal resource as required
- Experience in asset maintenance planning software systems
- SAP Financial experience working with P+L Accounts
- Demonstrate experience with Sodexo e/profit/Payroll systems and Sodexo Way processes
- Strong commercial knowledge / demonstrate working on a large FM account
- Member of BIFM
- IOSH Certificate in Managing Safely
- High level of practical knowledge of relevant employment, hygiene, Health and Safety and general legislative requirements
- Safe Systems of Works allocated to support the relevant work activity (ATW/PTW/Hot work)
- Sound commercial knowledge with understanding of client and Sodexo budget framework
About the Company
In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.
We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process
