Technical Services Manager

Job Introduction

Sodexo is the 19th largest employer worldwide, operating in 80 countries and employing 427,000 employees worldwide, we are the leader in Quality of Life services. Sodexo is not only a growth company; it is also a people-oriented company that places quality of life of its 100 million consumers at the centre of its mission. Join our teams and experience their passion and the unique Sodexo.

An exciting opportunity has arisen to manage the service delivery of all M&E across the UK in line with the contractual obligations.  It's to drive and manage projects across the portfolio and manage the sub-contractors relationships.

The role will include the day to day running of the contract, ensuring all statutory and mandatory tasks are undertaken, carrying out site visits, staff training, review and comment on operational issues, amendment and review of the contract asset database and PPM/Lifecycle plan. Control of visiting specialist contractors, producing quotations for repair and project work.

Ideally the Technical Services Manager will be based in Reading with travel to London required and further sites nationally. This is a fantastic opportunity for someone to deliver hard services and potentially increase revenue for the account. 

Role Responsibility

• Responsible for the operational management of building, engineering services and project management in the UK
• Full management of all the sites across the UK, including staff management.
• Undertake Authorised Person responsibilities in relation to specified systems.
• Ensure Health & Safety compliance with policies, systems and procedures are in place for Standard Operating Practices, Risk Assessments, Safe Systems of Work, Control of Contractors, Site Induction, Tool Box Talks and Permit to Work.
• Ensure adequate control and monitoring is applied to all finance activities undertaken.
• Ensure consistency in processes and procedures deployed in operational delivery of services across all sites.
• Responsible for writing/reviewing of building SOP’s in conjunction with Sodexo Compliance teams
• To represent Sodexo on technical questions from both internal and external auditors.
• Functional responsibility for service activity for ensuring compliance with all relevant statutory and non-statutory legislation/guidance and site specific health & safety and welfare policies, and ensure site is audit ready for external inspection

The Ideal Candidate

• IOSH Certificate in Managing Safety
• High level of practical knowledge of relevant employment, Health and Safety and general legislative requirements
• Experienced at a professional level with a proven track record of building services management and building asset (plant and equipment) operations in a complex building services environment.
• Excellent interpersonal skills with the ability to relate to all levels within Sodexo
• Proven experience of managing employees within a service environment and maximising the performance of their team. Experience of direct labour management of subcontracting staff.
• Minimum of City & Guilds Craft Qualification Certificate and demonstrable experience in a trade discipline
• Computer literate.
• Numerate and Literate with developed communications skills
• Planning and Organisational skills
• Flexible with the ability to work under pressure whilst looking for continual improvements to service delivery.
• Ability to grasp requirements effectively and to relate to the service provisions of the Contract

Desirable

• NEBOSH Qualified
• Have held an Authorised Person (Trade Discipline Specific)
• Certification in Risk Assessment
• ISO Standards Internal Auditor
• Management of Legionella, Water Quality Management

About the Company

At Sodexo, we believe that by developing our people we can make a real difference to their individual success and the success of the business, therefore you will work in a collaborative manner with the sales and account management colleagues as well as service operations teams. It will be your responsibility to drive innovation through your team, bring fresh ideas and drive services that improve quality of life for our Clients and Consumers.

If you would like more information to understand what it is like to work for Sodexo and a career in Corporate Services, please follow the link below;

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