Technical Facilities Manager

Job Introduction

If you’re a technical facilities professional then this could be the role for you.

We are looking to recruit 4 Technical Services Managers to take responsible for managing the delivery of multiple IFM services to a cluster of sites within our Diageo contract in Scotland. 

Role Responsibility

• Ensuring outstanding service delivery at all times and exceeding all Sodexo targets.
• Fully responsible for the implementation and adherence to all legislative requirements
• Maximise the profitability of the contract and manage costs effectively
• Act as the operational interface between the client(s) and the Account Manager/Director
• Manage the onsite client and Sodexo services and teams to deliver the agreed SLA and standards, acting as Sodexo primary representative on site
• Provide direction and expertise to the operating area by promoting Sodexo strategies and best business practices in order to uphold the company mission and values
• Assume responsibility of (with multiple client on site) for contract outputs and management of services against contracted scope of works
• Ensure the statutory requirements and company policies and procedures are followed and deadlines are met
• Build long-term relationships with client(s) that add value and are based on mutual trust
• Lead, develop, manage and motivate a high performing team to the agreed standards ensuring that the client receives services of the highest quality
• Support the Account Manager/Director in the development of the business strategy in line with the current and emerging client needs
• Contribute to and maintain sector and account development plans, as well as supporting the change management (SLAs) ensuring risks are mitigated
• Drive innovation and continuous improvement of people, systems, processes and services
• Support the business development and regional management teams to identifying opportunities with other clients to maximise profit and growth
• Services are delivered to the required level across all service portfolio, service excellence as standard
• Service Level Agreements are completed monthly with no failures to contractual KPI’s
• Operations are delivered in compliance to the contract
• Safety, Health and Environment compliance in all activities
• Services delivered within budgets and savings achieved, innovations and initiative appropriately captured
• A stable and fully integrated one team with multi skilled management and employees where possible
• Site is recognised by client and Sodexo as a benchmark for service excellence within the contract and Sodexo 

The Ideal Candidate

• 5+ years’ experience of working within a Facilities Management environment with total responsibility for all Services
• NEBOSH
• Experience of working within an extremely high pressurised dynamic environment
• Strong financial and project management experience, planning, managing and controlling costs
• Ability to interpret and utilise financial and commercial information
• Manage multiple workloads and shifting priorities
• Positive approach to learning in role and identifying own training needs as appropriate
• Self-motivated and able to work on own initiative within a team environment
• Experience of delivering training
• Ability to travel when required
• Experienced in using Microsoft Office
• People management experience
• Excellent communication skills

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process