Team Lead - Ballycoolin

Job Introduction

A fantastic opportunity has arisen in this site to develop an individual in a Team Leader position in all areas of the day to day running of busy Costa Café on site.

We are looking for an individual who is dynamic with a willingness to learn and succeed.

With this position comes a commitment to full training and support.

Role Responsibility

• Lead staff in busy Costa branded café including roster management while working alongside team of 5 staff.
• To assist as directed with all aspects of preparation and presentation of food to the company’s standard and ensuring adherence to Health & Safety and Food Safety legislation including HACCP.
• To serve the customers to the company’s standard to promote a friendly and welcoming atmosphere and utilise selling techniques to benefit both the company and the client.
• To complete all administration, as specified by your line manager, completed within agreed time scales
• To manage the ordering and distribution of café supplies including coffee products and pastries.
• Provide innovative merchandising solutions on a constant basis.
• To undertake Food & Health Safety Audits in relation to service delivery / offer compliance, as requested.
• All aspects of the relevant catering offer in place and updated as required.
• To train new colleagues/baristas the high standards of busy café – Lead by example.
• To assist with maintenance of hygiene standards and the cleaning of the establishment to the Company’s standard and the client’s satisfaction General cleaning duties, as required i.e. evening service
• To prepare and assist in any special functions, which may sometimes be outside normal working hours
• To carry out reasonable periods of overtime as may be required from time to time
• To attend meetings and training courses as may be necessary from time to time
• To ensure you act in the interests of your own safety and the safety of others at all times.
• other duties as require
• To ensure a high standard of personal hygiene, including uniform standard.

The Ideal Candidate

Barista skills and knowledge of a variety of hot and cold beverages.

Retail/merchandising experience a plus

CIEH, training provided.

Computer literate.

Barista, training provided.

Excellent understanding of the English language both oral and written

Leadership experience in the following:

• Customer Service – a strong commitment and track record in providing a high level of customer service in a busy environment.
• Communication – good communication and interpersonal skills with the ability to relate positively to customers at all level.

Flexibility – the ability to work on own initiative and as part of a team in a rapidly changing environment

Package Description

Team Lead

37.5 hours per week

5/7

Training will be given

Applications to:  Dorina.matei@sodexo.com

About the Company

Sodexo UK & Ireland employs around 43,000 people and delivers On-Site Service Solutions to clients at over 2,300 locations including offices, hospitals, schools, defence sites, prisons, sporting events and visitor attractions.

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their age, disability, gender, transgender, marital or family status, race or ethnicity, religious belief of sexual orientation are welcome to and included within our business.