Supplier Relationship Manager (Supply Management)

Job Introduction

As Supplier Relationship Manager, you'll manage the on-going development and improvement of suppliers in the region, by introducing a Supplier Relationship Management regime that manages and measures the benefits and value released from the supply chain.

You'll also manage the SRM activity, to include stakeholder engagement, customer experience through a balanced scorecard approach, performance reviews. Pro-actively drive a continuous improvement process with a view to supply chain excellence and value enhancement.

You will also have people management responsibility for two colleagues and ensure they are motivated, engaged and getting the most from their roles.

Service Operations is the part of our business that supports segment development by providing expertise and process standardisation across all segments. Service Operations leverages our global expertise and best practice to bring the best of Sodexo to all of our clients. It includes everything from FM expertise to food development through to bid support, health and safety, and contract design and management.

Role Responsibility

• Conduct monthly contract and performance reviews with preferred suppliers across the region.  
• Manage the ongoing improvement of suppliers in the region
• Ensure that KPI’s are met and that remedial actions are in place for supply chain improvements
• Build a strong network within the Supply Management function and overall Service Operation platform, both at regional and local level
• Design and implement adequate strategies to achieve the high performance of suppliers, engaging with stakeholders both within Service Operations and the business segments ensuring continuous improvement, continuity and risk mitigation
• Lead the team to contribute to the business objectives

*Please see attached job description for full details

The Ideal Candidate

• Comprehensive experience in supply management
• Knowledge and understanding supplier performance review and the practical application of how to measure success including SLA’s/KPI’s
• Able to work effectively in a matrix environment
• Graduate calibre or equivalent qualification preferred
• Strong stakeholder management and effective relationship building
• Excellent external networking capabilities and presentation skills 
• Team player with excellent communication and influencing skills with all levels of an organisation
• Financial acumen and result orientated with ability to present results in a structured and professional manner
• Strong project management skills
• Leadership skills
• Supply management experience with a hard FM / technical services focus highly desirable

Package Description

Competitive salary plus Benefits including pension, bonus, flexible benefits scheme

As part of our commitment to improving the quality of life for our employees, Sodexo offers a flexible benefits scheme, allowing you to tailor a reward package to suit your needs which includes a technology scheme, private dental insurance, travel insurance, gym membership, Gourmet card, private medical insurance and the ability to purchase or sell annual leave. ..

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.