Student Experience Manager
Job Introduction
Do you know what students want from their College experience? Are you engaging and passionate about people? We are looking to recruit a Student Experience Manager to lead student engagement for a high profile business school. Through innovation, event management, general business support and effective communication (marketing, PR, social media), you will act as the Sodexo brand ambassador and ensure that students are supported, engaged and enjoying their education experience.
If you are self-motivated, creative, have fresh ideas and would like to work in an exciting and diverse university environment this is a fantastic opportunity for you.
Please note that we will be interviewing for this opportunity in January 2019.
Role Responsibility
- Provide an innovative student experience to all students at the business school with particular attention to feedback, marketing and engagement.
- Provide support to operational functions – Retail and Hospitality
- Act as the main point of contact with regard to student engagement, inc communication, events, wellbeing support and general business support.
- Provide and maintain a uniformed approach to communications to the students
- Provide and manage a marketing and communications plan throughout the year that enables Sodexo to continuously be able to communicate with students with regards to events, comments and feedback.
- Provide training and support to designated personnel across the portfolio to enable the best student experience possible
- Maintain and grow social media channels, increasing engagement and continuously pushing for innovation
- Innovate new and interesting ways to engage with students with an engaging calendar of events
- Build strong working relationships with university teams as appropriate
The Ideal Candidate
- Previous experience in a similar role, teamed with a sound understanding of digital marketing and communication strategies
- Real people person, naturally enthusiastic and engaged - Must understand the modern student expectations
- Experience of using various communication mediums (marketing, PR) to engage and retain students or customers
- Sound understanding of social media platforms and marketing
- Highly personable with excellent customer focus
- Strong communicator with an ability to communicate to all levels effectively
- Proactive and highly organised
- Extremely flexible
- An excellent eye for detail
About the Company
In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.
Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.
Jobs in the same category
-
Venue Sales Marketing Manager
No fixed place of work, United Kingdom
Salary £40,000- £45,000 plus excellent benefits
Permanent – Full Time
Apply by 04 May, 2024
Posted on 24 April, 2024
-
Senior Venue Sales Marketing Manager
No Fixed Location with some travel when required, United Kingdom
Salary £55,000 to £60,000 plus Excellent Benefits
Permanent – Full Time
Apply by 23 May, 2024
Posted on 23 April, 2024
-
Digital Journey Executive
Hybrid Role , United Kingdom
Circa £27,000 DOE + annual bonus and excellent benefits package
Permanent – Full Time
Apply by 08 May, 2024
Posted on 22 April, 2024
-
Artworker (Typesetting and Formatting)
No fixed location, United Kingdom
Circa £30K DOE + Excellent benefits package
Permanent – Full Time
Apply by 30 April, 2024
Posted on 20 November, 2023
