Student Experience Manager (Events, Social Media, Operations Support)
Job Introduction
Do you know what students want from their University experience? Are you engaging and passionate about people? We are looking to recruit a Student Experience and Business Support Manager to lead student engagement for a large university. Through innovation, event management, general business support and effective communication (marketing, PR, social media), you will act as the Sodexo brand ambassador and ensure that students are supported, engaged and enjoying their university experience.
If you are self-motivated, creative, have fresh ideas and would like to work in an exciting and diverse university environment this is a fantastic opportunity for you.
Role Responsibility
- Provide an innovative student experience to all students at University of Nottingham with particular attention to feedback, marketing, social media and engagement.
- Build a strong relationship with Nottingham Conferences and ensure smooth running and support of all events, maximising sales potential for out of term time.
- Act as the main point of contact with regard to student engagement, inc communication, events, wellbeing support and general business support.
- Innovate new and interesting ways to engage with students with a fun calendar of events
- Maintain content and activity across Social media forums
- Support the Sodexo Account Team in operational activity pertaining to student behaviour and events
- Build strong working relationships with university teams as appropriate
The Ideal Candidate
- Previous experience in a similar customer focussed role
- Experience of event coordination, ideally within a University or educational environment
- Experience of using various communication mediums (marketing, PR) to engage and retain students or customers
- Sound understanding of social media platforms and marketing
- Highly personable with excellent customer focus
- Strong communicator with an ability to communicate to all levels effectively
- Proactive and highly organised
- Extremely flexible
- An excellent eye for detail
Package Description
6 month fixed term role
About the Company
In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.