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Steward

Please Note: The application deadline for this job has now passed.

Job Introduction

We currently have an opportunity for a Steward to join our team. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

Role Responsibility

  • Service of food and beverages and minor food preparation tasks.
  • Cash handling and till operation
  • Maintaining a high standard of cleanliness and hygiene in your area of concern.
  • Washing/storage of crockery, cutlery and glassware
  • Reporting of defects/deficiencies to the Supervisor/Manager as they occur.
  • Cleaning/polishing of dining room; silver, furniture, glassware
  • Movement/resetting of dining room and associated areas before/after functions.
  • Ensure correct food service standards in accordance with Sodexo Food Safety policy are   
  • Adhere to all legal and company procedures and policies with an emphasis on food safety, health and safety as well as the companies own service of excellence
  • Completion of any reasonable task as detailed by the Supervisor/Manager
  • To attend training sessions that are organised by the Supervisor/ Manager.
  • To assist in the preparation, lay-up and service of functions as directed by the Supervisor/Manager 
  • Presenting menus to customers and answer questions about menu items, making recommendations upon request.

The Ideal Candidate

  • Possess good customer service skills
  • Good communication skills – written and verbal
  • Ability to work as part of a team
  • Good understanding of cash handling and till operation
  • Smart and well-presented appearance
  • Flexible -  Hours worked/early shift, late shift, and weekends & work bank holidays including Christmas and New Year

Package Description

24 hrs per week

Competitive Rate of Pay

20 days Holidays + Bank Holidays

5/7 days per week

  • Comply with all Sodexo company policies/procedures
  • Comply with all legislative requirements
  • Adhere to any local client site rules and regulations
  • Role model safe behaviour
  • Unsociable hours in line with business requirements maybe required
  • Flexibility on work schedule and location maybe required
  • To continue to develop one’s own skills and knowledge within the position, including any required training courses
  • To maintain excellent client/customer relationships
  • To attend team briefs, huddles and meetings as required
  • To attend your performance development review to discuss job standards and agree development activities
  • To maintain a clean and tidy work area at all times
  • To maintain high levels of personal hygiene and wear the appropriate uniform and PPE as required
  • To care for all available resources including equipment, materials and supplies as directed
  • To report any near miss occurrences, accidents or faulty equipment to management
  • To ensure effective communication with line manager, team, customer and client organisation
  • To maintain all areas of responsibility to the set service standards and in line with applicable service offer
  • Ensure that all products are replenished throughout the duration of service.  Report any products that are running low to your supervisor/line manager.
  • Assist with function preparation as directed by the supervisor/mess manager i.e. silver cleaning, dining room layout, napkins etc.
  • You will role model the company values and ensure they are reinforced at every opportunity.
  • Ensure a high standard of personal hygiene and appearance conducive with working in a front of house environment.  Conduct must remain professional at all times.
  • You must seek to understand the client’s business environment and drivers, developing and maintaining strong relationships and establishing a network of client contacts.
  • Effectively manage continuous improvements, taking corrective action where necessary and informing line manager of performance issues
  • Basic Catering to include cooking breakfasts, Brunch, sandwiches and salads etc.
  • To carry out any other reasonable tasks and/or instructions as directed by management
  • Person Specification
  • Experience and exposure in Hotel/ Hospitality/Restaurant Front of the house Food and Beverage Service
  • Excellent numerical, verbal and written communication skills
  • Desirable
  • Experience of working within military environment
  • Experience of working in a similar role  within the service industry at a comparable level in a company
  • Knowledge of Health and Safety and food safety

 

About the Company

Sodexo is committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland (Scotland).

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors.

With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

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