Soft Services Manager - FM

Job Introduction

Sodexo Corporate Services are recruiting a Soft Services Manager for our prestigious client contract, based in Central London.

As Soft Services Manager, you will be responsible for the following service lines;

• Catering & Hospitality
• Cleaning
• Front of House
• Security
• Waste Management

You will be hold full operational, financial and health & safety responsibility of all services.

This is a great opportunity to join a high profile client account with the prospect of growth.

If you would like more information to understand what it is like to work for Sodexo and a career in our Corporate services business segment, please follow the link below;

Careers within Corporate Clients

Role Responsibility

• Deliver Sodexo team huddles team meetings & attend site meetings as required.
• Develop strong client relationships in line with the clients for life philosophies.
• Manage day to day running of the site.
• Constant site monitoring, ensuring the service is running efficiently, on budget and as per contract.
• Managing all changes to the contract specification ‘output’ as directed by the Senior Management Team.
• To be responsible for all aspects of Health and Safety and the Environment on work activities to ensure actions comply in accordance with statutory and contractual requirements. Completion to the standards of; Risk Assessments, COSHH Assessments and other H&S compliance and safety expected activities.
• To comply at all times with the Company's Quality Assurance and Health and Safety Procedures and to ensure that all work is undertaken in accordance with the Industry's best practices.
• Ensure the fit-for-purpose, of issued clothing, uniform, tools, equipment and PPE and is to a safe and good working order of condition.
• Undertake any other duties that may be required for the effective operation of the catering, cleaning services.
   

The Ideal Candidate

• Experience of leading multiple soft service lines
• Pro-active attitude with a flexible approach.
• Self-starter and a person who is able to get things done in a timely fashion, showing high levels of tenacity.
• Ability to work effectively without close supervision with demonstrable organisational skills.
• A focus on end user experience with exemplary communication skills.
• Experience in delivering to targets to achieve quality standards, customer satisfaction and profit margins.
• Experience of delivering financial targets.
• IT & systems literate.  Use of IT systems to provide/monitor data within the Quality Assurance and other management reporting systems.
• Broad understanding of the security industry and its legislative requirements.
• General Understanding of waste and recycling requirements.

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process