Soft Services General Manager (catering, cleaning, retail, hospitality)

Job Introduction

As General Manager based at one of our MOD sites, you'll be responsible for the daily management of a range of soft FM services which will include Retail, Catering and Cleaning.

Fed up of split shifts, 12 hour days, longing to be home on Christmas Day?  We believe in quality of life not only for our clients, but for our teams too.

An excellent opportunity to showcase your compliance, commercial and financial awareness whilst utilising your strong relationship management skills and authentic leadership, in addition to overall service excellence approach.

We are a key partner to the Ministry of Defence, running services at major UK and overseas military bases which improve quality of life for our military personnel. We are dedicated to delivering the best quality as well as cost-efficiency in the delivery of infrastructure, facilities management, catering, retail and leisure services to the armed forces community

We’re proud that our work has a significant bearing on morale, retention and recruitment.

Role Responsibility

• Overall accountability and responsibility for the day to day management, co-ordination and control of all activity
• Plan, organise and manage delivery of all services
• Ensure standards of service detailed in the service level agreement are maintained - if not improved
• Contribute to the growth of all services in order to meet client and commercial expectations whilst maintaining strict budgetary control
• Embrace the principles of Collaborative Business Relationships (BS11000), in line with Sodexo’s vision and values
• Manage all aspects of performance and development for your direct reports

The Ideal Candidate

Package Description

Competitive salary of £33,000 - £36,500 DOE plus benefits including pension, option to 'buy' additional flexible benefits such as holidays, healthcare etc.

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to further engage ex-forces personnel and reservists.  Those applying for roles with us who meet the essential criteria advertised under the ‘ideal candidate’ on the vacancy advertised are guaranteed to progress within the selection process.