Services Manager (Soft FM - MOD site, 12m FTC/Secondment)

Job Introduction

As Services Manager overseeing our hospitality, catering, cleaning, retail contract at Victoria Barracks, you'll have overall accountability and responsibility for the day to day management, co-ordination and control of all Defence activity, as set out in the contract across the designated site.

You'll lead your team(s), ensuring they are engaged, motivated and getting the most from their role

An excellent opportunity for an experienced and commercially aware soft FM services professional with effective leadership skills to join this site on a maternity contract.

The Barracks remains the place from where The Coldstream Guards set off to change the guard at Windsor Castle.

We are a key partner to the Ministry of Defence, running services at major UK and overseas military bases which improve quality of life for our military personnel. The impact of change and uncertainty as consolidation occurs throughout the armed forces, set against a backdrop of today’s rapidly changing world, makes the preservation of high standards even more important than ever. We are dedicated to delivering the best quality as well as cost-efficiency in the delivery of infrastructure, facilities management, catering, retail and leisure services to the armed forces community

We’re proud that our work has a significant bearing on morale, retention and recruitment.

Role Responsibility

• Overall accountability and responsibility for the day to day management, co-ordination and control of all Defence activity,
• Plan, organise and manage delivery of all services
• Ensure standards of service detailed in the contract are achieved, maintained and developed
• Contribute to the growth of all services in order to meet client and commercial expectations whilst maintaining strict budgetary control within operational business area in line with client and Sodexo expectations
• Embrace the principles of Collaborative Business Relationships (BS11000), in line with Sodexo’s vision and values
• Manage all aspects of performance of an assigned group of direct reports

*please see attached job description for further details

The Ideal Candidate

• Previous experience of soft services operations including catering, hospitality, retail and cleaning
• Proven experience of managing long-term client relationships
• Proven track record of leading, managing and developing a team
• Proven ability to develop new business opportunities
• Qualification or relevant experience in Business Management.
• Management knowledge of HSWA, IOSH and COSHH. 
• Must be able to demonstrate the ability to communicate effectively both verbally and in writing
• Computer literate

Package Description

Competitive salary of £35,224.56 plus benefits including bonus, pension, option to 'buy' additional flexible benefits such as holidays, healthcare etc

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to further engage ex-forces personnel and reservists.  Those applying for roles with us who meet the essential criteria advertised under the ‘ideal candidate’ on the vacancy advertised are guaranteed to progress within the selection process.