Services Manager 3
Job Introduction
We are seeking to recruit an enthusiastic and experienced facilities management professional to become a Services Manager level 3, overseeing the delivery of all soft services on site at MOD Stafford
With a focus on delivering everything from catering, leisure and retail to waste management and cleaning services on site, this is a great opportunity to develop your management skills working in a unique, high-profile military environment.
Role Responsibility
- Reporting to the Account Manager and operating as the Services Manager to deliver exceptional service standards on site and for the satellite Units
- Management of Client relationships and expectations. Maintain formal and informal communications with Clients and Customers
- To manage all aspects of Health & Safety, Environment and Quality Assurance.
- Company compliance. To ensure that the company/contract accountancy, documentation, audits and administration procedures are carried out to the company standard.
- Have full control over the profit and loss account, including the proper control of costs and resources. Optimise sales, marketing and opportunities for organic growth of services.
The Ideal Candidate
- A qualification or relevant experience in facilities management (essential)
- Management knowledge of HSWA, IOSH and COSHH (essential)
- Previous experience of managing catering, retail and leisure services
- Previous experience managing a long-term client relationship
- Previous project management experience
- Proven track record of leading, managing and developing a team
- Proven ability to develop new business opportunities
- A high level of computer literacy
Package Description
Band B
About the Company
Sodexo UK & Ireland employs around 43,000 people and delivers On-site Service Solutions to clients at over 2,300 locations including offices, hospitals, schools, defence sites, prisons, sporting events and visitor attractions.
With an annual turnover of over £1bn, Sodexo delivers a diverse range of services from catering, cleaning, reception to security, laboratory and grounds maintenance services, enabling clients to focus on their core business.