Senior Reservation Agent
Job Introduction
We currently have an opportunity for a Senior Reservations Agent to join our team at Bateaux London. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression
Role Responsibility
As a Senior Reservations Agent you will be responsible for:
- Providing administrative support for all departmental activities and fulfil front line reception duties where necessary
- Processing reservations
- Addressing customer enquires
- Processing payments in line with company procedures
- Administering booking confirmations
- Processing invoicing administration
- Providing customers with accurate product information
- Supporting yield manager and assistant to mange team effectively
The Ideal Candidate
The successful candidate for this role will have:
- Previous experience in a similar role
- Excellent communication skills both written and verbal
- Basic numeracy
- Computer literate
- Effective telephone manner
About the Company
Sodexo is committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland (Scotland).
In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors.
With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.