Security Officer

Job Purpose

To protect the assets of Client sites against loss, damage or trespass at all times whilst on duty

Act as first point of contact for all site visitors

Accountabilities (General)

Attend training courses/sessions relating to your scope of duties.

Undertake day to day security duties as set out by the Security Supervisor.

Undertake all necessary work related training courses/sessions.

Be an active participant in reviewing existing & implementing new techniques to enhance the     service provided to the Client.

Carry out duties in accordance with Sodexo company procedures & client requirements.

To undertake any other duties as may be reasonably requested by your line manager in line with your competence & experience.

Attend necessary internal meetings/briefs where required.

Promote a health & safety culture within the team & raise awareness amongst all colleagues of Health & Safety regulations/requirements

Accountabilities (Specific)

Specific responsibilities as defined in the current Assignment Instruction and Site Emergency Plan

Specific responsibilities as defined in site SOP’s

Responsible for the arrangement of site inductions

Responsible for the arrangement of first aid support

Control of access and egress of staff, visitors, contractors and drivers.

Management of site keys

Responsible for the control of vehicles on and off site

Responsible for the security of site access, both vehicular and pedestrian.

Monitor, operate and control fire alarm systems during and out of working hours.

Responsible for access equipment- to allow or deny both vehicular and pedestrian 24/7.

To liaise closely with statutory authorities, dealing with incidents and the provision of information.

Maintain continuous monitoring of site radio systems adhering to correct radio procedures at all times.

Respond effectively and in the correct manner, to internal and external telephone calls and enquiries.

Carry out duties and procedures as listed in site specific manual and assignment instructions.

Attend training courses and sessions as is necessary to maintain standards in the contract and to assist in carrying out the job role efficiently.

Report and take necessary action for any incidents of accidents, fire, loss, theft, damage or other irregularities.

Diligent management and maintenance of site records / reference materials including Health & Safety records, Incident Forms and the site occurrence book

Key Performance Indicators (KPIs)

All administrative duties will be carried out as per instruction from your line manager

Service level agreements detailed in site based operational documents/manuals will be achieved

All mandatory & job specific training will have been undertaken & the relevant competencies demonstrated to your manager

Full compliant uniform & PPE will be worn at all times.

Personal grooming standards will be in line with Sodexo company & site specific requirements.

Communication with Sodexo colleagues & Johnson & Johnson personnel (verbal & written) will be clear & concise.

You will interact well with all Sodexo colleagues & Johnson & Johnson staff.

You will demonstrate attention to detail in all tasks undertaken.

Accuracy of work will be demonstrated in every aspect of the work you undertake.

You will be focussed on achieving the collective goals of your department & Sodexo company goals.

You will demonstrate an excellent team ethic by treating your colleagues consistently & with        respect at all times.

All Secure Quality Management System documents will be completed on time and in date.

Concise and substantial information provided at shift handovers

Positive customer relationships and complimentary customer feedback

Efficient team of officers, confident in their ability to execute duties to the best of their capabilities, even when under pressure of work load.

Evidence of learning and development within the role

Evidence of good working relationships with colleagues (Harmony  in team)

You will comply with the company site smoking & drinking policies.

Skills, Knowledge and Experience

Essential

Valid PSA front line license

Ability to interact with people including customer staff (at all levels)

Health & Safety experience

Strong customer service skills

Good communication skills

Previous security experience in similar working environment.

Desirable

Knowledge & use of computer (Word, Excel & e-mail)

First Aid at Work qualification

Additional Information/Requirements

During the course of an individual’s duties, the post holder may have access to, or witness confidential information, which must not be divulged to an unauthorised person at any time.

Whilst every effort has been made to ensure the details of this job description are correct, due to the varied requirements of the support services industry, this job description cannot be exhaustive. Therefore, the job holder may be required from time to time, to carry out other reasonable tasks as required by management in order to meet the operational needs of the business.

Smoking is only permitted in designated areas

About the Company

Sodexo UK & Ireland employs around 43,000 people and delivers On-Site Service Solutions to clients at over 2,300 locations including offices, hospitals, schools, defence sites, prisons, sporting events and visitor attractions.

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their age, disability, gender, transgender, marital or family status, race or ethnicity, religious belief of sexual orientation are welcome to and included within our business.