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Retail Supervisor

Job Introduction

We currently have an opportunity for a Retail Supervisor to join our team. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

Role Responsibility

As a Retail Supervisor you will be responsible for:

 

  • Managing a team of Retail Personnel
  • Creating weekly and monthly rota’s
  • Delivering and maintaining a high standard of service in every aspect of the retail shop
  • Operating the till systems, including cashing up and completing paper work at the start and end of shift
  • Providing excellent customer service to all consumers, to manage and rotate stock, to maintain the cleanliness of the outlet at all times and comply with Health and Safety and Safe Systems of Work
  • Maintaining contact with third party suppliers in the local area

The Ideal Candidate

The successful candidate for this role will have:

  • Previous experience in customer facing retail and/or bar outlets
  • Excellent customer service and communication skills
  • Ability to make an excellent first impression, be proactive, able to multi task, numerate and demonstrate the ability to work efficiently and accurately in a fast paced service driven environment

Package Description

  • To supervise all services within the retail operational business area
  • To support the manager to ensure standards of service, KPIs, financial targets and legal/company obligations are achieved, maintained and developed for assigned operational business area
  • Assist line manager in driving improved sales; margin performance and minimising loss through wastage, markdowns and shrinkage, while maintaining efficiencies and other relevant retail business key performance indicators (KPIS)
 
To supervise all aspects of performance of an assigned group of direct reports

 

About the Company

Sodexo is committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland (Scotland).

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors.

With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

Sodexo

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