Retail Supervisor
Job Introduction
We currently have an opportunity for a Retail Supervisor to join our team. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.
Role Responsibility
- To deliver Service Excellence and Customer Care to your customers and clients
- Supervise and motivate the team through training as directed by the line manager
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Assist your line manager in driving improved sales, efficiencies and other relevant retail business Key Performance Indicators.
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To provide a first point of contact to our customers and deal politely, professionally and efficiently with any queries and complaints, informing your line manager when appropriate
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To ensure all stock is rotated correctly and any close to date is marked down and cleared according to policy
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Ensure all retail areas are clean, full and merchandised at all times - all retail pricing is displayed correctly
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To carry out stock takes, high value counting and other stock adjustments in line with policy
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Ensure all staff comply with the Health and Safety at Work Act, Food Safety Act and COSHH regulations as well as company policies and procedures
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Deputise for your manager or team leader during planned or unplanned absences
The Ideal Candidate
- Good level of literacy and numeracy
- An effective communicator as part of a team
- Experience or knowledge of a retail environment
- Food handling or Health and Safety qualification is desirable
- Driven by quality and customer service
- IT skills would be an advantage
About the Company
Sodexo is committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland (Scotland).
In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors.
With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business
