Operations Manager (Retail, Conferences & Events)

Please Note: The application deadline for this job has now passed.

Job Introduction

Sodexo have secured a new contract with Farnborough International Exhibition and Conference Centre, which is set to become the pre-eminent events venue in the South East, as such we are looking for an Operations Manager to join the team. The centre is set to open early in 2018 and Sodexo are extremely pleased to be part of this exciting new venture. This role offers the opportunity to join the team from the start and establish the venue as a leading events destination. In this role you will have a key focus in large scale conferences and support in delivering the retail offers, providing innovation and expertise in this field.

Our heritage is built on catering and hospitality experience and fuelled by our passion for exceptional food and service. For over 40 years we have been providing bespoke catering and hospitality services for sports stadia, racecourses, visitor, attractions, historic venues, major events and premium airline lounges. Recognised across the globe for hospitality, we help create exceptional moments at extraordinary events such as Royal Ascot, Tour de France, The Open Championship, RHS Chelsea Flower Show and the Rugby World Cup.
For more information on working in our Sports and Leisure Sodexo business see Careers in Sports and Leisure

Role Responsibility

This role will manage the retail function of this fantastic new venue, you will make sure retail offers to the customers are market leading, driving an exceptional service standard and ultimately impacting the overall customer experience. This role involves retail set up, equipment, general logistics and liaising with the Staffing Coordinator to ensure the events are adequately resourced as well as support for the conference and events business within the venue. With overall responsibility for the retail outlets you will lead the teams, liaise with other departments, manage budgets, produce reports and ensure compliant standards across Food and Health & Safety. Taking responsibility for your specialised area you will also build long lasting relationships with the Client, whilst developing a motivated and stable team. This is an excellent opportunity for a passionate and hands on individual with an interest in hospitality, retail or events.

The Ideal Candidate

Operational knowledge, skills and experience in Hospitality within large scale venues
A flexible approach to working hours
Management of a large and diverse casual team
Client liaison
Resilience to manage multiple tasks and prioritise importance
Excellent written and verbal communication skills
Confident in the use of MS Office, especially Excel along with other computer programmes
Motivated and adaptable, confidently able to manage workload and different tasks simultaneously

Package Description

Up to £35,000 + Excellent Benefits

Salary	Up to £35,000 + Benefits
Frequency	Annual
Job Reference	SDX/RF474028/RM
Contract Type	Permanent – Full Time
Closing Date	15 November, 2017
Job Category	Hospitality
Business Unit	UK Sodexo Live
Location	Farnborough, England
Posted on	10 August, 2017

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