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Retail Manager - MOD site Costcutter

Job Introduction

As Retail Manager you'll plan, organise and coordinate all retail activity across the operational business area. You'll ensure your team are engaged, motivated and getting the most from their roles..

An excellent opportunity for those who have natural leadership skills alongside merchandising and marketing experience within the retail sector, as working hours are much 'kinder'; than the norm!  You're required to work core hours Monday to Friday and occasional weekends for holiday cover or absenteeism, or when there are Open Days, Family Fun Days and Cadet Days etc. 

Sodexo are a key partner to the Ministry of Defence, running services at major UK and overseas military bases which improve quality of life for our military personnel. We are dedicated to delivering the best quality as well as cost-efficiency in the delivery of soft facilities management including catering, retail and leisure services to the armed forces community in the Allenby Connaught contract at Kiwi Barracks.


Role Responsibility

  • Plan, organise and manage delivery of all services within the retail operational business area
  • Ensure standards of service detailed in the contractual terms and conditions are achieved, maintained and developed
  • Contribute to the growth of all services in order to meet client and commercial expectations whilst maintaining strict budgetary control
  • Embrace the principles of Collaborative Business Relationships (BS11000), in line with Sodexo’s vision and values
  • Manage, motivate, engage and develop all aspects of performance of an assigned group of direct reports


The Ideal Candidate

  • Proven experience of working in a similar role within the service industry at a comparable level in a company
  • Proven experience in retail and/or leisure sector, including stock management, cash , customer service and merchandising
  • Team leadership skills
  • Good numerical and communication skills,
  • Management knowledge of health & safety and food safety
  • Knowledge of MS Office (Word, Excel and Outlook)


  • IOSH and CIEH qualifications or equivalent
  • Proven experience of managing client relationships
  • Proven track record of leading, managing and developing a team
  • Experience of working in a military environment


Package Description

Competitive salary of up to £23,000 DOE plus benefits including 20 days + Statutory days holiday, pension, option to 'buy' additional flexible benefits such as holidays, healthcare etc

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to further engage ex-forces personnel and reservists.  Those applying for roles with us who meet the essential criteria advertised under the ‘ideal candidate’ on the vacancy advertised are guaranteed to progress within the selection process.



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