Retail Administrator

Job Introduction

We are currently looking to recruit an experienced Administrator to support the day to day Retail business with key administrative tasks. The key areas of responsibility will lie with back of house services across the retail service, to support with the effective running of our front of house service, offer development and service efficiencies. This role will also play a part in helping control and monitor service compliance in line with Trust and Sodexo policies and procedures.

Sodexo Healthcare is a leading provider of services to the NHS and private healthcare organisations in England. We provide quality of life services that improve patient and staff experience, raise standards and deliver financial benefits to our clients. We help to enhance the patient environment (including patient dining, cleaning/housekeeping, retail services), provide clinical support (equipment sterilisation) and manage technical estates teams (estates management, asset management, land maintenance and energy management).

Role Responsibility

• Support with payroll procedures (KRONOS) on a daily and weekly basis to assist the service managers with processing absence, payroll queries, agency bookings and rosters
• Work closely with both the retail management team and the Finance hub with reconciling cash, and banking processes at site level
• Support with random cash audits on Retail outlets to ensure compliance and procedures are adhered to at all times
• Assist in investigating and reporting variances
• Ensure invoices are appropriately checked against delivery or delivery notes and authorised by department managers prior to processing, advising managers of queries raised against invoices or delivery notes
• Establish good working relationships with service users - attend meetings and complete checks as requested
• Collate, store and retain compliance monitor and service documentation to company policy as required – including HACCP Documentation and Electrical checks.
• Support the retail management team with an effect stocks taking process in line with company stock taking procedures and provide a flexible approach to month end stock take when necessary
• Ensure health and safety standards are understood and delivered across the whole retail operations
• Champion and support with the manage brand standards for the relevant brand/offer available within the retail service
• To act as the first point of contact within the department with clients and customers etc. to ensure that a positive, professional image of the company is presented

The Ideal Candidate

• Proficient IT user (Excel, Outlook, Word)
• A confident and adept communicator, with the ability to operate effectively at all levels
• Calm and professional telephone manner
• Able to prioritise own workload and work to strict deadlines
• Ability to handle a busy workload
• Possess a high level of confidentiality
• Strong attention to detail with high level of accuracy

Desirable

• Experience in the support services, facilities management, leisure, Retail sectors in an administrative role
• Experience of cash handling/management

Package Description

As part of our commitment to improving the quality of life for our employees, Sodexo offers a Flexible Benefits Scheme, allowing you to tailor a reward package to suit your needs but includes a technology scheme, private dental insurance, travel insurance, gym membership, Gourmet card, private medical insurance and the ability to purchase or sell annual leave. We also have a Sodexo Discount scheme, which offers employees and their friends and family the opportunity to benefit from over 1,200 discounts from top retailers both online and in-store.

40 hours per week, flexible approach to weekend/bank holiday working. Working pattern will be based on a 5 over 7 rota

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to further engage ex-forces personnel and reservists.  Those applying for roles with us who meet the essential criteria advertised under the ‘ideal candidate’ on the vacancy advertised are guaranteed to progress within the selection process.