Regional Field (Team) Manager - Estates/Property/FM

Please Note: The application deadline for this job has now passed.

Job Introduction

As Regional Field Manager, you'll lead a team of up to 10 Field Estate Territory Managers across a dedicated region. You'll specialise in engagement with extensive client, stakeholder and supply chain liaison, you'll have an excellent understanding of planned and reactive maintenance requirements.

Overall responsibility for ensuring supply chain and building compliance through team leadership and service improvement management.

This role is essential to the success of our Government contract with a large scale property portfolio which also involves senior level collaboration, overseeing project delivery, ultimately ensuring that all buildings are kept safe, operational and available for our client.

Our wealth of experience means we are able to transfer best practices from the corporate sector to create better working environments in the public sector. We bring services that increase employee engagement, wellbeing and productivity to the public sector to help support government to deliver on its promised outcomes while reducing costs. Our goal is to improve service outcomes and reduce overall costs to the taxpayer.

Role Responsibility

Manage a large team of field managers within a defined geographic area to ensure that client properties are open and operating at all times, assets are maintained, statutory requirements are met and that the supply chain is operating in accordance with SLA.
Effective collaboration with the client supply chain members (TFM, security, FF&E, project management and lease/landlord) to ensure exceptional customer service is provided on a daily basis to the client
Ensure team address any performance issues to the satisfaction of the Authority and escalate as required in accordance with SLA
Maintain a visible presence to employees and suppliers, identifying process improvements within the field which will improve service delivery standards to the estate.
Propose, implement and monitor specific service solutions and utilise field team to re- engineer processes and services in order to achieve savings and productivity requirements for the client
Support the Head of Field in the development of systems, processes and stakeholder communication to ensure service excellence.

The Ideal Candidate

Comprehensive experience gained managing field based teams over a large geographic area
Proven leadership experience in an integrator or similar managing agent operating model and the delivery of outsourced management services
Experience managing long-term client relationships, preferably gained working in both the public and private sector
Technical knowledge and or understanding of how core assets such as HVAC and Auto Doors etc are maintained / repaired.
Specific subject matter expertise in Estates and/or any of the Supply Chain towers
Able to manage multiple workloads and shifting priorities
Able to interpret and utilise complex and varied financial and commercial information
Excellent interpersonal skills and ability to communicate effectively with customers, clients and employees at all levels
Effective presentation skills
Skilled with conflict resolution
Able to set and achieve standards and operate to agreed performance criteria; for example health and safety, hygiene
Self-motivated and able to work on own initiative within a team environment
Has an understanding of statutory requirement, policy and legal standings in areas such as M&E/Asbestos/ Fire etc.
Proven development of strategic improvement inclusive of business case creation, project implementation and performance measurement.
Experience with compliance management functions with an excellent knowledge of their interdependencies across field and relevant areas.

Desirable

Qualification or relevant experience in Business Management
Relevant FM qualification (BIFM or equivalent).
Experience developing CAFM systems and management information

Package Description

Competitive salary of £45,000-£50,000 DOE + benefits including car/car allowance, bonus, pension, flexible benefits scheme fund

As part of our commitment to improving the quality of life for our employees, Sodexo offers a flexible benefits scheme, allowing you to tailor a reward package from your fund to suit your needs which includes a technology scheme, private dental insurance, travel insurance, gym membership, Gourmet card, private medical insurance and the ability to purchase or sell annual leave to name but a few.

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster.

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to further engage ex-forces personnel and reservists. Those applying for roles with us who meet the essential criteria advertised under the ‘ideal candidate’ on the vacancy advertised are guaranteed to progress within the selection process.

Salary	£45,000-£50,000 DOE
Frequency	Annual
Job Reference	SDX/TP/RF797/AB
Contract Type	Permanent – Full Time
Closing Date	10 July, 2018
Job Category	Facilities Management
Location	South region - London & Home Counties inc London to Basildon, Hastings, Plymouth, South Wales & Bristol , England
Posted on	19 June, 2018

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