Receptionist/Host

Please Note: The application deadline for this job has now passed.

Job Introduction

Peyton & Byrne are seeking a truly individual and unique character to set the tone of our business by displaying warmth, individuality and empowerment by welcoming our guests warmly and treating them as an individual where nothing is impossible. You will ensure guests are sat in the restaurant logically and efficiently and to their satisfaction, you will make sure that all guests are proactively helped with any queries and/or enquiries they may have, face to face, via e-mail and the telephone in addition to managing reservations.

Ultimately, you will treat each and every guest as a familiar customer and remember their preferences, likes and dislikes to the best of your ability. Personalization is the key.

Role Responsibility

To inject enthusiasm into work each day & to give a fast and friendly service to all our guests  
To make a positive impact on all arriving and leaving guests  
To ensure we are striving to make every guest a repeat guest by giving the highest standard of care to each of them; engaging every customer in conversation  
Allocate suitable and appropriate tables to all booked guests using the information and intelligence available on Open table  
Greeting all customers warmly, assigning & escorting them to a table according to a present table section plan  
To converse with guests regarding the restaurant, bar, drinks list, set menus and promotions taking place on site  
Complete “blocking/VIP” reservation report and clearly communicate to all  departments as needed  
To build our database of guests/regulars and their detailed profiles using Bookatable  
Confirm reservations by placing a polite call to the guest 24 hours ahead of  bookings, as per the restaurants policy  
Be knowledgeable and informed about food, drink, products and service so  that guest’s questions can be answered and they can be informed correctly    
To be responsive to all training provided and to attend all training sessions 
To act as a role model to all new employees, by showing a positive approach  to team spirit through excellent team support and positive communication  with all departments  
To cultivate excellent relationships and rapport with other departments and  client representatives  
Be involved with preparing and participating in team briefings with managers  and colleagues from floor and kitchen, as required  
To be supportive with the training of trainees in their area of expertise   
To ensure key points of service are adhered to  
To ensure that the reception area is set for success at all times  
To look the part as one of the key ‘faces’ of the company and the restaurant

Package Description

Benefits:

• Meals provided on duty

• Anniversary celebrations

• Internal training academy

• Food Discounts

• And much more…

Salary	£8 - £8
Frequency	Weekly
Job Reference	SDX/TP/403333/27774
Contract Type	Permanent – Part Time
Closing Date	21 April, 2017
Job Category	Reception
Business Unit	UK Sodexo Live
Location	Keepers House, Royal Academy of Arts, England
Posted on	21 March, 2017

Add to watchlist
Print this job
Refer a friend for this job

Your name (required)

Your email address (required)

Receiver name (required)

Your friend's email address (required)

This form is protected by Google reCAPTCHA. By using this form you agree to the Google Privacy Policy and Google Terms of Use.

Our vacancies

Receptionist/Host

Job Introduction

Role Responsibility

Package Description

Spread the word

Jobs in the same category

Receptionist

Guest Services Assistant

Floor captain

Receptionist

Job categories