Receptionist

Job Introduction

We currently have an opportunity for a Receptionist to join our team within a busy student accommodation. This is a great opportunity for a customer focused individual to join a facilities management company, which can offer unrivalled opportunities for career progression.

Role Responsibility

• Communicate well and demonstrate an efficient and friendly service to customers and clients at all times. Ensure that communications are paramount between staff,customers and client.
• Ensure reception desks are manned at all times and operated at agreed times
• Ensure you have a full working knowledge of the building, personnel within it and the local geographical area
• Answer telephone within specified number of rings, politely & professionally at all times 
• Deal efficiently with requests for outgoing calls or internal requests for information.
• Maintain Daily Log on Reception desk
• To ensure that all postal is logged and distributed accordingly
• To comply with all security regulations for incoming post/mail adhering to site security procedures.
• To sign for all recorded deliveries and notify addressee of arrival & to ensure addressee sign for special delivery on collection from Reception
• Participate in any training or career promotion development schemes and team meetings to keep up to date with Company legislation, policies and procedures.
• Report immediately any incidents of accident, fire, theft, loss, damage, or other irregularities and take such action as may be appropriate.
• To be aware of all Fire and Emergency Evacuation Procedures and to ensure that normal precautions are taken by staff to protect against fire and safety hazards
• Comply with all Company & client policies/procedures and statutory regulations relating to Health & Safety, safe working practices, hygiene, cleanliness, fire and COSHH. This will include your awareness of any specific hazards in your work place
• Pass on customers comments immediately and take any necessary remedial action.  Report any serious complaints to the line manager
• Carry out other reasonable tasks as directed by management
• Provide holiday and sickness cover in areas as required including occasional weekend 

The Ideal Candidate

Essential

• Proficient in the use of IT platforms, Outlook, Word, Excel 
• Very good listening, communication and organisational skills
• Suitable and appropriate level to understand written instructions and be numerical competent for the role.
• Pervious Reception experience   

Desirable

• Pervious experience of working with young adults
• Pervious experience of using Occam

About the Company

Sodexo is committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland (Scotland).

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors.

With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.