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Receptionist

Please Note: The application deadline for this job has now passed.

Job Introduction

We currently have an opportunity for a Receptionist to join our team. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

Role Responsibility

  • Meet and Greet visitors to HUM in a courteous and professional manner
    • Meet & Greet
    • Contact visitor sponsors in a timely manner to notify sponsors that their guests have arrived in reception
    • Ensure Visitors have a ‘Visitor Pass’ and those with Cars, etc. have passes for their
      • vehicles, if not issue them with one
    • Sign Visitors In & Out and collect passes
    • Fax/email Visitor Sign-In Sheet to Security Twice Daily
    • Fax/email Genba Entry Forms to Security
  • Maintain an efficient switchboard service and update the HUM telephone directory as instructed / advised and to report any problems with the switchboard to the Catering Manager (review of service contract)
  • Assist in maintaining a minimum stationary stock as dictated by HUM and place orders via the HUM Approved stationary supplier as necessary
  • Perform light Administrative duties as directed / required whilst maintaining a watchful eye on visitors and keeping the workstation and reception area clean and tidy
  • Record the number of visitors each day through reception
  • Water Plants
  • Responsible for meeting room bookings, ensuring rooms have the required equipment, clean,
    • tidy, check if refreshments are required
  • Report any defects in relation to meeting rooms to relevant department (i.e. broken chairs, electronic whiteboards not working etc)
  • Photocopying (i.e. Associates dropping in Fit notes normally want a copy)
  • Printing off and/or photocopying forms for Associates (i.e. Change of Bank Details, Personal Details, etc.)
  • Dealing with Emergency calls from Associates’ families etc.
  • Getting signatures for items left by Corporate Communications / others
  • Printing off ‘Return to Sender’ labels for Reception and Security
  • Holder of Stationery Keys. Liaise with security in relation to orders in respect of what is required in the meeting rooms
  • Holder of the keys for the display car in Reception
  • General Queries (i.e. issues with Honda Product they have purchased, etc.)
  • Reporting any problems with toilets or reception area (i.e. no toilet paper, lights not working, etc.)
  • Ordering taxis – visitors / associate requirements following HUM policy
  • Carrying out any administration duties as required in relation to collating / preparing monthly reports
  • If international calls are required – switchboard need to dial and route through to the required extension
  • Any other tasks as deemed appropriate to the role to support the smooth operation of HUM
 

The Ideal Candidate

  • Computer literacy to ECDL Extra standard or good Microsoft Office Experience – Excel / Word / PowerPoint
  • Good organisational and time management skills
  • Strong attention to detail
  • Ability to prioritize tasks  and  to work on one own
  • Personable nature
  • Excellent telephone manner and experience of switchboard equipment
  • Ability to confidently interact with all levels of staff within HUM and Sodexo
  • Ability to embrace DLS as necessary
  • Ability to work flexibly within the reception working hours
 

Package Description

  • This is a 12 month maternity cover position working on a job share basis as a receptionist
  • Working 23.5 hours a week with flexibility and so covering for holidays and sickness.
  • The reception is 'open' from 07.45 - 17.00, Monday to Thursday and on Fridays from 07.45 - 15.00
  • Previous reception and switchboard experience required
  • Computer literacy to ECDL Extra standard or very good Microsoft Office experience using Excel, Word and PowerPoint.
  • Very good organisational and time management along with  strong attention to detail
  • Personable nature
  • Ability to work in ones own and prioritize tasks
  • Ability to confidently interact with all levels of staff / contractors and their visitors
  • We operate Demand Led Scheduling that will be discussed in detail at interview

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.

Salary 8.77 per hour
Frequency Hourly
Job Reference SDX/TP/94741/40827
Contract Type Fixed Term – Part Time
Closing Date 14 February, 2019
Job Category Reception
Business Unit UK Corporate Services
Location Highworth Road, Swindon. Wiltshire, England
Posted on 14 January, 2019

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