Receptionist

Job Introduction

We are currently seeking a highly talented and driven person to work in the one of our Dublin sites.

We are looking for someone with excellent organisational skills, the ability to prioritise their work load and have the ability to communicate effectively with a range of audiences.

You will be working as part of a team but you will at times be expected to work independently and under your own initiative.

Role Responsibility

• To be main point of contact for site for any site issues.  For the individual to be self-sufficient and able to work alone.
• To complete no less than once a week a full building walk and to log any issues via the IWMS tool.
• To ensure that Facilities suppliers are attending site in accordance with the sites planned preventative Maintenance schedule (PPM)
• Ensure all sub-contractors coming on site adhere to Dell Pre-Task Planning (PTP) & Eazysafe.
• Advise Facilities Manager of any customer complaint walk-ins to reception, and use the Customer Escalation Process, to ensure that the customer’s issue is dealt with in a timely manner.
• To ensure that all statistical data that is requested by Facilities Management Supplier for input into the monthly/QBR is provided.
• To have weekly meetings with onsite PA’s to Management team to provide site updates.
• To own from a site perspective the monthly updates for the Facilities Newsletter.
• To be familiar with all departments and key onsite personnel.
• To greet visitors/customers & to advise host of visitors arrival.
• To ensure that the visitor/customer sign-in as per Dell policy and procedures
• Upon departure from site, ensuring that badges are returned and the visitors is signed out the building
• To arrange as required access to the Dell space for Dell team members
• Answer telephone calls and transfer to correct person/department
• As required to complete scanning, photocopying and faxing tasks
• Manage room bookings– to ensure that rooms are booked for maximum usage and to update signs of door to show Team Members of bookings.
• Train any relief Reception Cover
• Support onsite management and team members with various projects and ad-hoc requests
• Complete any ad-hoc duties as requested

The Ideal Candidate

• Exceptional customer service skills
• Experience in role
• Methodical approach and great eye for detail
• Excellent Telephone Manner
• Communication Skills
• Image
• Managing Self & Others
• Planning & Organising
• Problem Solving
• Creativity
• Professional Awareness
• Technical Ability
• Team Player
• Flexibility

Package Description

Receptionist

Monday to Friday

40 hours per week

Training will be given

Applications to:  billy.oneill@sodexo.com

About the Company

Sodexo UK & Ireland employs around 43,000 people and delivers On-Site Service Solutions to clients at over 2,300 locations including offices, hospitals, schools, defence sites, prisons, sporting events and visitor attractions.

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their age, disability, gender, transgender, marital or family status, race or ethnicity, religious belief of sexual orientation are welcome to and included within our business.