Receptionist / Switchboard Operator

Please Note: The application deadline for this job has now passed.

Job Introduction

We currently have an opportunity for a Receptionist /Switchboard Operator to join our team. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

Role Responsibility

Sodexo

Switchboard Operative

Job description

Purpose of the Job:

As part of our Switchboard Team based in Hereford you will provide a full telephony service for our internal and external clients and customers. The switchboard runs 24 hours a day, 7 days a week and therefore it is essential that the team are all able to work within a shift pattern, across these hours, to cover the needs of the service.

Main Assignments:

Effectively operate the switchboard and associated systems;
Answer all calls politely and promptly;
Telephone and face to face liaison with staff and contractors;
Operate and update the paging and bleep system;
Initiate internal procedures on activation of an emergency call or alarm.

The ideal candidate will be enthusiastic, keen to learn and able to provide outstanding customer service within a fast pace environment. If you have the qualities we are looking for and would like to join our team please apply.

The Ideal Candidate

The successful candidate for this role will have:

Reception experience, ideally in a Corporate environment
Exceptional front of house and interpersonal skills
Computer literacy skills, including knowledge of Microsoft Office packages
Knowledge of switchboard systems (advantageous)
A flexible “can do” attitude
Excellent verbal and written communication skills
The ability to multi-task within a fast paced environment

About the Company

Sodexo is committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland (Scotland).

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors.

With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

Salary	£7.88 - £8.75
Frequency	Hourly
Job Reference	SDX/TP/395006/31383
Contract Type	Permanent – Part Time
Closing Date	20 October, 2017
Job Category	Reception
Business Unit	UK Healthcare
Location	Hereford, England
Posted on	09 October, 2017

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