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Quality Monitoring

Please Note: The application deadline for this job has now passed.

Job Introduction

We currently have an opportunity for a Quality Monitoring to join our team. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

Role Responsibility

  1. Ensure that a high quality of domestic services is monitored throughout the department.
  2. Ensure that the monitoring process is completed on a daily basis, all rectifications are presented to the domestic team daily.
  3. Usage and maintenance of the hand held computerised system reporting of any faults or discrepancies where necessary.
  4. Inputting of electronic data daily.  
  5. Presenting of PI reports PI5/PI6 at month end.
  6. Provide cover as necessary in times of staff shortages.
  7. Attend additional training.   
  8. Carry out routine admin tasks as required. 
  9. Build and maintain effective relationships with staff, clients and other departmental supervisors

The Ideal Candidate

  • Ability to monitor cleaning standards
  • Effective communication skills at all levels.
  • Good literacy and organisational skills
  • Ability to respond quickly to problems
  • Ability to monitor performance levels at all levels.
  • Understanding the relevant Food Safety and Health & Safety, Employment and other legislative requirements.
  • Experience of domestic and catering services within a hospital or similar
  • Ability to function around IT systems

Package Description

This is a Hands on Role requiring a high level of customer focus and flexibility to take on various tasks within the Cleaning Services department.

Working within our Cleaning and Hygiene team.

Includes leading and supervising cleaning operatives, Auditing, monitoring and looking to improve standards and quality.

Working Hours are Monday to Friday 7am to 3.30pm with a need to occasionally work overtime to cover business needs.

Uniform is provided. Free car parking.

About the Company

Sodexo is committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland (Scotland).

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors.

With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

Salary 10.50 per hour
Frequency Hourly
Job Reference SDX/TP/248885/31711
Contract Type Permanent – Full Time
Closing Date 30 November, 2017
Job Category Cleaning
Business Unit UK Corporate Services
Location York, England
Posted on 30 October, 2017

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