Procurement Support Coordinator

Job Introduction

We currently have an opportunity for a Procurement Support Coordinator to join our team. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

Role Responsibility

• Effective supply of laboratory consumables/services to the research environment
• Responsible for the collation and ordering of laboratory, consumables and services as requested by users via various online systems and processes
• Ensure that orders are accurately processed and in a timely manner for all departments within Biopharm
• Resolve missing/incorrect/back/consolidated orders and missing PO numbers
• Closely monitor all invoices and process within the preferred time frame. This will include invoice discrepancies/credit note processing/process documents/good receipting and approve/reject/code invoices
• CERPS SME- Super user supporting CERPs team/GSK and Sodexo
• Work with the CERPs concierge team on a regular basis, keeping CERPs knowledge up to date, attending meetings 
• Responsibility to challenge cost saving/cost avoidance
• Obtaining bulk quotes to maximise savings, pricing, stock availability
• Any cost saving/avoidance to be logged, and reported to the Biopharm Research Operations Core Team
• Recognising repeat items ordered then setting up on Stock-boss/Fisher (keeping UK stock) or Kanban for cost saving/quicker delivery times etc
• Keep all orders directed to GSK preferred suppliers.  Follow GSK procedures and challenge users going outside this policy
• Liaise closely with Procurement, Finance, Smart-order, Sodexo Goods In team and GSK suppliers to resolve any delivery issues
• Arranging item returns via End user, Suppliers and Goods In
• Contribute/ assist in championing the need for continuous improvement

• To be receptive and adaptive to change in a fast-moving environment
• Fostering results oriented productive relationships with clients and customers by delivering operational excellence
• Provide guidance to the customer base by living the Sodexo values, promoting GSK and Sodexo by acting as an ambassador when carrying out duties
• Operate to the standards set out in the Statement of Work and to the agreed performance targets where applicable and as directed by your line manager.
• Comply with all occupational health and safety rules and regulations. Be aware of hazards and recommendations for safety improvements if necessary
• As directed provide information or data relating to the metrics reported at site governance level to your line manager.
• To work in conjunction with other members of the scientific services support team to share best practice, key learning’s
• Fully participate in all Employee Engagement activities as directed by your line manager.
• Ensure all communications are timely, accurate and promote Sodexo’s core values
• Continually look to contribute ideas and new initiatives within the site, demonstrating forward moving business and innovation to clients and share these through the Transformation process
• Adhere to all company & client policies, procedures, site rules and regulations. Comply with all company & client procedures relating to Health & Safety & safe working practices.
• Perform any other reasonable duties as requested by the line manager

The Ideal Candidate

• Strong customer service and relationship building skills and experience
• Service orientated attitude combined with innovative thinking
• Strong team player within a high quality customer service operation
• Knowledge and awareness of the Pharmaceutical Industry.
• Procurement experience desirable.
• Be self motivated and work under pressure to balance conflicting deadlines is essential
• Communicate effectively with a wide range of customers and multi-service team service personnel to achieve results
• Database / IT / Financial ordering systems experience desirable.
• Good eye for detail
• Confident in dealing with customers and clients at all levels in an appropriate manner
• Experience in using a range of IT products to generate reports (Word, Excel etc)
• Highly customer focussed and a proactive problem solver / innovative thinker.
• Experience working in a standards/compliance environment

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.