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Planning Manager - Hospitality

Please Note: The application deadline for this job has now passed.

Job Introduction

We are recruiting a Planning Manager to lead the planning of our hospitality box operations at Ascot Racecourse. The successful candidate will manage the boxes planning team, to ensure box holders receive a seamless experience, whilst also building strong relationships with operational and sales teams.

Our heritage is built on catering and hospitality experience and fuelled by our passion for exceptional food and service. For over 40 years we have been providing bespoke catering and hospitality services for sports stadia, racecourses, visitor, attractions, historic venues, major events and premium airline lounges. Recognised across the globe for hospitality, we help create exceptional moments at extraordinary events such as Royal Ascot, Tour de France and RHS Chelsea Flower Show.

For more information on the company see Careers in Sports and Leisure

 

Role Responsibility

  • Lead the boxes planning team day-to-day & ensure the boxes planning team are successfully up-selling enhancements and upgrades
  • Take ownership of the pre/post race day check for boxes
  • Ensure clear communication of plans to operational and culinary teams
  • Work closely with operational teams to deliver exceptional service to box clients
  • Monitor and analyse all annual box catering revenue and booking trends and work with box managers to promote and up-sell box catering to develop the long-term growth of catering revenue. 
  • Maintain direct relationships with box holders

The Ideal Candidate

  • Able to work under pressure and deliver against deadlines
  • Great communication skills
  • Ability to "think on your feet"
  • Exceptional customer service skills
  • Excellence in financial reporting
  • Good administrative skills
  • Strong client services skills
  • Proficiency in use of Microsoft Office applications

Package Description

Competitive salary + benefits

About the Company

In the UK and Ireland, Sodexo employs some 37,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their age, disability, gender, transgender, marital or family status, race or ethnicity, religious belief of sexual orientation are welcome to and included within our business.

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