Operations Consultant

Job Introduction

We are currently recruiting for an Operations Consultant to act as nominated PSL representative across independent and Group clients to implement and maintain excellent relationships and deliver mutually successful business objectives.  Optimises the use of technology (both client and PSL) to help deliver savings productively and plays an active role in managing change within our client base.

This is a National Role and will involve travel and overnight stays (approximately 1 or 2 nights away each week).

PSL are an industry food solutions partner focussed on food procurement, recipe costing and allergen management for the hospitality industry. We have a team of experts of more than 70, equating to over 1,000 years of experience within the hospitality industry. Our success has been based on forming lasting relationships with our clients, as well as more than 150 accredited suppliers who help to ensure we continually supply the highest quality standards of food whilst controlling costs and increasing profits and margin. Our clients, suppliers and staff members are the three key partners which form one formidable team, whereby success only occurs when all three stakeholders benefit

Role Responsibility

• Delivery of Independent sector budget by maximising client savings
• Responsible for Independent sector client retention
• Follows the direction of the Director of Client relations, to ensure that the monthly objectives are delivered.
• Make use of all technology – internal and client-based – to help maximise efficiency and client savings
• Responsible for maintaining positive client relationships at unit level
• Understands and delivers both client and PSL objectives.
• Reports back to Director of Client Relations on client performance and activity
• Supporting the Director of Client Relations in introducing change to our independent clients, helping them to understand our embracing of technology and the benefits that it will bring to their business albeit with a potential change to visit structure.
• Drives PSL revenues through selling additional services to clients / referrals to sales department
• Embraces and encourages the use of all technology – internal and client-based - to help maximise efficiency, reduce travel and increase client savings.

The Ideal Candidate

Essential :

• Experience of working in a Hotel food and beverage background as a senior manager / Executive chef
• Proven track record of managing a strong food cost performance and understanding the factors affecting same.
• Good Food product knowledge, applied to varying standards of operation.
• Excellent communication skills; the ability to deal with both management and kitchen at each client site.
• Full Clean Driving License.

Desirable

• Knowledge of the Irish Food Service market and supplier familiarity.
• Degree.

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.