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Multi-Skilled Administrator

Please Note: The application deadline for this job has now passed.

Job Introduction

We currently have an excellent opportunity for an Administrator to support our team. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression

Role Responsibility

As a Multi-Skilled Administrator you will be part of a 3 person administrative team whose duties include but are not limited to

  • General Admin Support - Answer telephone calls, take and relay messages, deal with queries  from clients and customers, monitor visitor access and maintain security awareness
  • Reprographic Administration – Photocopying, binding, formatting, dealing with minor printer issues
  • Reconciling incoming and outgoing post
  • Eprophit administration & trading
  • UDC Billing
  • ROL with support from Chef Manager
  • Hospitality- Collate service requirements onto weekly schedule,
  • Collate Helpdesk Log ensuring all requests are recorded. Phone for feedback on all calls raised or seek feedback from person assigned task
  • Collate all Non Conformances. All complaints should be recorded on this daily. This should be reviewed with the Soft Facilities Manager and emailed to Quality Team Monthly.
  • Room Bookings to Include any Hospitality requests and IT requirements
  • Monthly Audit of all services:- Customer Care, Complaints/Compliments, Quality of Work, Appearance, Administration- record Keeping/ Bookwork
  • Customer Comment log- Summary

The Ideal Candidate

The successful candidate for this role will have previous administration experience in a busy environment. The ability to produce excel spreadsheets and be IT literate.  You must also have exceptional customer service skills and experience of dealing with customers both face to face and on the phone on a regular basis. A flexible “can do” attitude is required for this role.  You must also have excellent verbal and written communication skills and the ability to multi-task within a fast paced environment.

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.

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