Mail Room Porter

Please Note: The application deadline for this job has now passed.

Job Introduction

The purpose of the job is to provide an efficient, professional mail service to our Clients and on site Contractors so involves sorting the incoming mail, delivering the mail correctly and timely and franking outgoing mail. There is also a requirement to organise and support stationery deliveries which involves manual handling

Role Responsibility

To be able to input and book all DHL couriers following the correct process in place
All staff dressed in the correct PPE uniform including safety shoes
To work as part of a team to deliver an excellent post room service
Be able to advise the client on EU and international bookings and business best practice
Respond to email and telephone calls promptly and professionally
Assist with any other duty as directed by Sodexo management
To be able to check if a pro forma invoice is required and follow the correct process
To provide client with the correct tracking details at the time of the booking
To be able to advise client how to remove a UK duty stamp for certain country’s
To provide the correct packaging and not to exceed weight requirements
To include the senders name and correct code cost on all bookings
Have the knowledge to inform the client of restricted items to different country’s
Have the knowledge to change the terms of trading
Be able to track and trace items online and update customers as required
To be able to determine and choose if DHL or Deadline courier should be booked
If same day bookings are made with Deadline agree the price with the client before making the booking and complete all necessary forms
Address and package the item correctly and professionally as per agreed standards
All out going couriers to be logged on spreadsheet and drive to sign
When receiving items in goods in check the correct name and address is visible before signing
Log all goods in onto a spreadsheet and store in the correct designated area inside the mailroom
To deliver parcels across the floors to customers and obtain signatures on agreed form
Deliver mail to pigeon holes across the building
To make sure that all unsecured items are locked away
To be able to sort and deliver mail to the correct locations
To log all incoming and outgoing special and recorded delivery mail and complete correct forms
To be able to collect the mail from the collection points on all floors
Frank all outgoing mail with the correct postage
Ensure client fill out declaration for all foreign mail
To advise client on postal restriction’s
To use 2^nd class postage unless 1^st class is requested
To obtain cost code for all large volumes of mail and special deliveries
To report low stock level to supervisor
To be able to assist with stationary delivery to the floors
Act as fire marshals to evacuate the mailroom area and coordinate at the assembly point
To maintain Health & safety policy’s at all time
To arrive at work on time and complete the time sheets at the time of arrival
To call the office supervisor if not attending work, No text messages are accepted

To keep all areas of work tidy and adhere to Health and Safety

No packing boxes on low levels (floor)

The Ideal Candidate

The successful candidate must have excellent verbal and written skills, strong customer service skills as well as having competent IT skills.

Package Description

About the Company

Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business

Salary	£17000 - £18000
Frequency	Monthly
Job Reference	SDX/TP/453493/36260
Contract Type	Fixed Term
Closing Date	06 August, 2018
Job Category	Administrative
Business Unit	UK Corporate Services
Location	Diageo, Park Royal , England
Posted on	25 July, 2018

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Mail Room Porter

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Package Description

About the Company

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