Learning and Development Team Leader

Please Note: The application deadline for this job has now passed.

Job Introduction

Working shifts from 7.45am to 4.15pm or 9.45am to 6.15pm these alternate weekly

We have an excellent opportunity to lead a team of Learning and Development Assistants on a fixed term contract covering maternity leave. The team provide a customer focused accurate and efficient Learning and Development administration service within the HR Shared Service team. The role involves coordinating the team’s daily tasks, identifying opportunities for improving processes and ensuring all work is completed within agreed timescales. This is a role suited to a people focused individual who appreciates the importance of stakeholder engagement and team performance

Role Responsibility

This role will involve leading the team, ensuring collaboration with other HR teams and maintaining strong professional relationships with 3^rd party providers. Identifying ways to motivate develop and increase engagement of the Learning and Development Assistants, through designing development plans. You will conduct individual meetings, recruit new team members and induct new starters, driving engagement through a range of initiatives. This is a varied and hands on, that involves team management, Learning and Development projects and a variety of continuous improvement projects.

The Ideal Candidate

Experience of supervising a busy team
Experience of building strong relationships with demanding stakeholders
Customer service focused and committed to providing a helpful, and responsive HR service
Strong verbal and written communication skills including excellent telephone manner
Ability to quickly adapt to changing priorities and ability to identify situations which could result in potential customer complaints in order to prevent the complaint from occurring
Well organised with ability to work to tight deadlines
Strong understanding and respect for confidentiality
Ability to lead a team
Proficient user of Microsoft Office programmes

Package Description

Up to £30,000 + Benefits

Up to 12 month contract.

About the Company

We deliver a diverse range of onsite services to our clients ranging from construction, food services and reception through to security and ground maintenance in offices, schools, hospitals, prisons, military basis, oil rigs and hospitality events. We have an unrivalled reputation for building long lasting partnerships with our clients, enabling them to focus on their core business whilst improving the quality of life for their customers.

Our employees are at the heart of everything we do and we understand that the best people can only be recruited and retained through encouragement, investment and support therefore we value the contribution our employees make to the business and continuously celebrate their achievements. We have a passionate commitment to diversity and inclusion and believe each team member has something unique to offer. By embracing this diversity, we enhance our business, strengthen our offer and create an inclusive environment where everyone feels able to fully contribute.

Salary	£25000 - £30000
Frequency	Annual
Job Reference	SDX/RF443910/RM
Contract Type	Fixed Term – Full Time
Closing Date	30 May, 2017
Job Category	HR
Business Unit	UK Sodexo Live
Location	Salford, England
Posted on	16 May, 2017

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