Insights Manager

Job Introduction

Are you looking for an opportunity to help shape future brand development? Do you understand food and drink market trends and what consumers want? Then this could be opportunity you’ve been looking for!

We’re looking for an ambitious, motivated and articulate Insights and Trends expert to join our Food Platform as our Insight Manager. You’ll be up to date on the latest on the latest consumer research methodologies, be able to source relevant market intelligence (both quantative and qualitative), analyse, interpret and present data as actionable marketing and business initiatives. You’ll be capable of predicting future market conditions and understand brand positioning enabling us to operative proactively rather than reactively. As our finger on the pulse you’ll use insights to influence decisions across business segments and help generate innovative ideas relating to consumer needs and desires to keep Sodexo ahead of the curve.

In this challenging yet exciting position you’ll have the opportunity to really highlight the benefits of insights and trends to a business that’s doesn’t stand still and is focused on growth. You’ll have exposure to a variety of industries from schools to healthcare, prisons to retail, leisure to defence and the people that work within them as well as joining a highly experience team who are passionate and love what they do.

Role Responsibility

• Work with the wider Brand Development and Management team to ensure our brands are on trend and deliver what consumers want
• Work with Segments to identify and formulate market related briefs which are relevant to segment strategy and consumer profiles
• Lead and own consumer and market insight and collaborate regarding new brand development research
• Own and communicate trend information and relevant consumer insights to the wider business
• Oversee the delivery of assortment guidelines and planograms for key categories for yearly and mid yearly refreshes
• Consumer panel testing, analysis of results as well strategic recommendations to support the promotional calendar, service line development and segment specific projects
• Liaise with Global Food Platform resources and working groups as required to ensure that best practice and data sharing opportunities are maximised
• Management and development of a Consumer Analyst

The Ideal Candidate

Essential

• Proven track record in delivering effective market research / intelligence and strategic insights
• Ability to operate independently and juggle multiple projects simultaneously, prioritising accordingly
• Experience in internal and external relationship management
• Strong organisational skills and attention to detail, able to take ownership and management of projects
• Experience working within a large global or national brand
• Extensive high street knowledge
• Ability to analyses and interpret business challenges and translate into clear briefs, outlining research requirements
• Strong interpersonal, communication and influencing skills
• Strong written and presentation skills
• Ability to absorb information rapidly
• Ability to operate with high levels of ambiguity
• Proficiency in database management, Excel, Word and PowerPoint

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, Defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to further engage ex-forces personnel and reservists.  Those applying for roles with us who meet the essential criteria advertised under the ‘ideal candidate’ on the vacancy advertised are guaranteed to progress within the selection process.

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.