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Hospitality and Events Business Manager

Please Note: The application deadline for this job has now passed.

Job Introduction

We have an exciting opportunity for an experienced Hospitality & Events Business Manager drive the hospitality operation for a world class University. University College London is a high profile contract for Sodexo Universities with a large scale, fast paced hospitality operation including formal dinners, functions, drinks receptions and street food parties and provides an exceptional opportunity to lead in the delivery of first class hospitality services and build long term client and customer relationships.

This role is suited to highly organised candidates with a strong background in leading hospitality and event operations, teamed with a flexible approach to work which can include forward planning or reacting to requests at short notice in a fast paced environment.

 

Role Responsibility

  • Lead the university hospitality and events operation, driving operational standards and consistency across the service
  • Act as the main point of contact for hospitality and event requests, building profitable relationships with clients and customers to support operational growth
  • Develop business plans in line with current and emerging client needs, continually seeking ways to enhance quality and efficiency
  • Monitor all areas and all aspects of delivery to ensure services are to an exceptional level
  • Fostering long term profitable relationships with the client and increase new business opportunities
  • Lead, motivate and develop the team to deliver an efficient and high quality service.
  • Drive innovation and continuous improvement of people, booking systems and processes.

 

The Ideal Candidate

  • Experience as a senior manager within hospitality and eventing, ideally from a hotel, conferencing, corporate or leisure environment
  • Excellent people manager, who can develop and engage teams to drive efficiencies
  • Excellent communication skills and ability to communicate at all levels of the business
  • Excellent client relationship skills and ability to develop strong and profitable relationships
  • Knowledge or current trends and innovation
  • Passion for 5 star service and knowing “what good looks like”
  • Excellent eye for detail and able to implement high standards
  •  

 

Package Description

Role Grade I1: with bonus and flexible benefits

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.

Salary £39,000 - £44,000 dependent on experience
Frequency Annual
Job Reference SDX/TP/19/RF501297/LN
Contract Type Permanent – Full Time
Closing Date 07 November, 2017
Job Category Hospitality
Business Unit UK Universities
Location London, England
Posted on 26 October, 2017

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