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Helpdesk Administrator

Please Note: The application deadline for this job has now passed.

Job Introduction

We currently have an opportunity for a Helpdesk Administrator to join our team. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression. 

Role Responsibility

As a Helpdesk Administrator you will be responsible for:  

  • Recording of events and service failures, chasing and completion of calls, production of Work Request Failures, liaising with internal and external customers 
  • Co-ordination of engineers workload
  • Raising Purchase Orders, maintaining stock and ordering parts
  • Completion of spreadsheets
  • Assisting the Helpdesk Supervisor in general office administration duties
  • PPE Ordering and keeping records for H&S
  • Daily, Weekly and Monthly Reporting
  • Provide minutes of meetings
  • PM administration

The Ideal Candidate

  • Excellent communication skills, as job will include written and phone contact with suppliers, customers and  colleagues.
  • Team player, willing to work with colleagues for the benefit of the department and the contract.
  • Previous office / admin experience essential, Excel and other MS Office (or similar) skills required. 

About the Company

Sodexo and our clients are committed to safeguarding and promoting the welfare of children, young persons and vulnerable adults. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland (Scotland).

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors.

With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

Salary Competitive
Frequency Monthly
Job Reference SDX/TP/75/31343
Contract Type Permanent – Full Time
Closing Date 11 October, 2017
Job Category Administrative
Business Unit UK Corporate Services
Location Harrogate, North Yorkshire, England
Posted on 05 October, 2017

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