HR Support, Reward and Pensions Assistant

Job Introduction

Working in a small team you will be providing customer support to the wider business, relating to all aspects of rewards, compensation and pensions. You will be involved in taking phone calls relating to employees rewards and benefits packages providing advice, resolving queries and producing reports. The role involves a large amount of administration and is a great opportunity for someone who is interested in a career in HR whilst being passionate about customer service.

Read more about Sodexo at http://uk.sodexo.com/home/careers/careers-at-sodexo/head-office--central-careers.html

Sodexo is a global business operating in 80 countries and ranked as the 18th largest employer in the world. We deliver a diverse range of onsite services to our clients ranging from construction, food services and reception through to security and ground maintenance in offices, schools, hospitals, prisons, military basis, oil rigs and hospitality events. We have an unrivalled reputation for building long lasting partnerships with our clients, enabling them to focus on their core business whilst improving the quality of life for their customers. The team in Salford have numerous social events, from treasure hunts to meals out, they have also been nominated for various awards including CIPD Team of the Year and Sodexo won the Manchester Evening News business of the Year.

Role Responsibility

This role involves performing various administrative tasks relating to employee compensation, rewards and benefits information, ensuring it is accurate and updated on the system. You will take calls from employees to provide advice, answer any questions and respond to requests via email. Handling calls in a responsive, efficient and customer focused manner. In addition you will be involved in analysing data and producing various reports.  The role is based in a busy team environment; full training on the systems will be provided however attention to detail is key in this varied role.

The Ideal Candidate

• Customer service focused and committed to providing a helpful, friendly, responsive HR service
• Well organised with ability to work accurately to tight deadlines
• Accurate with good attention to detail
• Experience of using Excel, able to use basic formulas and VLOOKUP.
• Good verbal and written communication skills including an excellent telephone manner
• Able to work cooperatively within a team and on own initiative

Package Description

Up to £19,000 + Benefits.

Opportunity to join a benefits scheme, including options to buy and sell holidays, gym membership and healthcare packages. Also have a Sodexo discounts scheme and childcare vouchers.

About the Company

Our employees are at the heart of everything we do and we understand that the best people can only be recruited and retained through encouragement, investment and support therefore we value the contribution our employees make to the business and continuously celebrate their achievements. We have a passionate commitment to diversity and inclusion and believe each team member has something unique to offer. By embracing this diversity, we enhance our business, strengthen our offer and create an inclusive environment where everyone feels able to fully contribute