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HR Administrator

Please Note: The application deadline for this job has now passed.

Job Introduction

We have an exciting new role that has become available as a HR Administrator,  supporting the Pension and Rewards team. As the administrator, you will work collaboratively as part of the Pensions and Reward team to provide a customer focused, accurate and efficient administration and query handling service relating to pensions, reward and benefits processes. This is an ideal role for someone with a HR administration background who is looking to gain more experience and knowledge surrounding Pensions and Rewards.

Role Responsibility

  • Provide a helpful, responsive and customer friendly administrative and query handling service to all customers within agreed timeframes
  • Monthly reconciliation of SayShopping vouchers and own associated queries.
  • Own updates on SodexoNet to the Reward, Employee Discounts and Pension pages.
  • Raise invoices (for approval by HoD of Reward or HoD of Pensions) for third party providers on monthly, quarterly and ad hoc basis.
  • Conduct pension tracing exercises
  • Administer Reward Hub password resets and supported system queries
  • Liaise with third party suppliers in a monthly basis to notify of any amendments
  • Ensure all reward and benefits queries logged on the system are resolved and query resolution is captured accurately on the CSM system and service tickets are closed
  • Accurately and efficiently generate relevant documentation and letters such as pension packs, bonus letters, variation letters and application for benefit schemes.

The Ideal Candidate

  • Understanding of HR processes, policies and procedures
  • Good understanding of HR/Payroll interfaces and how to handle pay, bonus and pension related queries
  • Customer service focused and committed to providing a helpful, and responsive HR service
  • Ability to identify situations which could result in potential customer complaints in order to prevent the complaint from occurring
  • Good verbal and written communication skills including excellent telephone manner 
  • Proficient user of Microsoft Office programmes including knowledge of how to process VLOOKUP within Excel and experience of mail merge within Microsoft Word

Desirable

  • Experience of using SAP HR/CSM system / Reward or Benefits system
  • Experience of pension or reward administration and understanding of pensions legislation

Package Description

Competitive Salary + bonus + benefits

Fixed term - 12 months

About the Company

In the UK and Ireland, Sodexo employs some 36,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their race, colour, sex, gender identity  disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age, social class, educational background, employment status, working pattern, are welcome to and included within our organisation.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.

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