HR Administration Assistant
We are always looking to meet with talented people who could join the team should a suitable position arise. Our Shared Service Centre has been open for four years, the team provides excellent front line customer support to the Sodexo business, providing HR administration and resolving queries relating to HR processes. If you would want to be considered for one of these roles, please upload a copy of your CV and we will be in contact when the opportunities arise.
These roles involves a shift pattern of 7.45am - 4.15pm and 8.45am - 5.15pm. These are alternated weekly.
The role we may have coming up involves the following:-
Reporting to the HR Administration Team Leader you will be responsible for providing an efficient HR administration service, working to Service Level Agreements, you will continually look to improve the level of customer service and reduce the number of queries awaiting resolution. Using a Customer Service Management (CSM) system, you will provide administrative support for probationary periods, sabbaticals and secondments; undertake processing duties relating to annual leave, absence, leavers, changes to personal details and changes to terms and conditions. In addition you will perform PeopleCentre actions to support recruitment and induction of new employees, whilst liaising with Payroll and other departments to obtain necessary information to resolve queries. Maintaining HR records and ensuring all employee records are accurate and up to date is also important in this busy and varied role. There will also be the opportunity to become involved in TUPE data gathering, mobilisation support and change projects. The team work closely together and often have social events to promote team building, the Social Committee love to arrange events such as taking part in the ‘Great Manchester Run’ to raise money for our nominated charity.
The Ideal Candidate
- Strong administration and organisational skills
- Customer service focused and committed to providing a helpful, friendly, responsive HR service
- Previous experience in an administration role
- Ability to identify situations, which could result in potential customer complaints, in order to prevent the complaints from occurring
- Ability to work accurately to tight deadlines
Up to £18,000 + Bonus + Bonus + 20 days holiday + opportunity to join the Sodexo Flexible Benefits Scheme + Pension + Childcare Vouchers.
As part of our commitment to improving the quality of life for our employees, Sodexo offers a Flexible Benefits Scheme, allowing the individual to tailor a reward package to suit their needs but includes a technology scheme, private dental insurance, travel insurance, gym membership, Gourmet Card, private medical insurance and the ability to purchase or sell annual leave. We also have a Sodexo Discount scheme, which offers employees and their friends and family the opportunity to benefit from over 1,200 discounts from top retailers both online and in-store.