General Services Manager

Job Introduction

Do you have experience of operational management? Are you able to manage a team and manage multiple workloads?

We have an exciting new role as a General Services Manager based in North Killingholme. As the general services manager, you will manage the on-site contract and services to the agreed standards, ensuring that deadlines and targets are achieved. You will also support the profitability of the contract and manage costs effectively and act as the operational interface between the clients and the account Manager.

Sodexo’s Energy & Resources team serves clients across specialist industries: oil & gas; mining and engineering; construction plus other energy sectors.

We have a dedicated team of 2,000 employees working at over 80 sites in the UK & Ireland region - often in isolated locations both on and offshore.

Onshore and offshore operations are coordinated from our Energy & Resources segment headquarters in Aberdeen, Scotland.

Click here to find our more about careers with Energy & Resources and check out this video all about life at Sodexo:

Role Responsibility

• Effectively contribute to the business development pipeline through evaluation, review and recommendations for additional scope of work and services to the client
• Host existing and prospective client visits
• Maximise the profitability of the operation by managing costs and increasing the sales through the development of an agreed budget and business plan
• Ensure that Sodexo accountancy, documentation and administration procedures are delivered to the required contractual specifications
• Maintain the standards and integrity of the service offers and Service Level Agreement at all times. Carry out a regular service audits and perform activities detailed in the service offer specification under Key Performance Indicators to frequency and level required
• Utilise systems such as SAP reporting, UDC payroll and Maximo
• Recruit, induct, motivate, manage, train and develop all employees following Sodexo HR policy and guidelines

The Ideal Candidate

• Experienced in using Microsoft Office
• HNC/BIFM etc
• Experience of delivering training

Desirable

• Experience in Facilities management
• IOSH managing safely qualification
• CIEH Level 3 qualification
• Experience of managing conflicting expectations of the client and consumer within one business area

Package Description

Up to £40,000 depending on experience + bonus

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!

About the Company

In the UK and Ireland, Sodexo employs some 36,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their race, colour, sex, gender identity  disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age, social class, educational background, employment status, working pattern, are welcome to and included within our organisation.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.