General Services Manager

Job Introduction

Sodexo are currently looking for a General Services Manager to lead the catering services at one of our client sites in Brighton. You would be working for a fantastic organisation that delivers an outstanding service to their clients and above all supports and develops their employees.

The General Services Manager will have strong Catering experience with the ability to manage multiple projects. Our ideal candidate would have good financial acumen and substantial client management experience. People Management is key to this role as you will lead and support a team.

If you would like more information to understand what it is like to work for Sodexo and a career in Corporate Services, please follow the link below;

Careers within Corporate Clients

Role Responsibility

• To organise and assist in the preparation and presentation of all meals service (participating as necessary) at the required time meeting KPI’s, being provided to the standard laid down in the Service Level Agreement and to the Client's, Customer's and Sodexo’s satisfaction.
• To devise and implement a strategy of food offer innovation & growth which is in tune with requirements for new trends whilst keeping the hot traditional main meal service alive, to drive out additional revenue both in the staff restaurant and hospitality.
• To establish and maintain satisfactory relationships with individuals at all levels within the Company and the Client organisation.
• To ensure that all food is prepared with due care and attention, particularly regarding customers’ special dietary requirements.
• To control and monitor the financial performance of the group and to maintain costs within pre-budgeted targets.
• To organise any special function as required, some of which may occur outside of normal working hours.
• To ensure that the Company's accountancy, documentation and administration procedures are carried out to the laid down standard and that the necessary weekly returns are completed accurately and sent to the appointed office on time.
• To implement and maintain the Statutory and Company standards of hygiene, health and safety and take any action as is necessary.

The Ideal Candidate

Essential:

• Previous catering experience
• Excellent interpersonal skills and ability to communicate effectively with customers, clients and staff at all levels
• Experience of managing a team
• Ability to develop increasing individual effectiveness through leadership, motivation, communication, coaching and training
• Ability to achieve and set standards and operate to performance criteria, with particular regard to hygiene
• Good standard of literacy and numeracy

Desirable:

• Experience of managing budgets
• Experience of delivering training using company guidelines
• Computer literacy
• Good standard of financial acumen

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process