General Services Manager

Job Introduction

Sodexo are currently recruiting for brand new opportunities in our Corporate Services segment. Sodexo is the 19^th largest employer worldwide, operating in 80 countries and employing 427,000 employees worldwide, we are the leader in Quality of Life services. Sodexo is not only a growth company; it is also a people-oriented company that places quality of life of its 100 million consumers at the centre of its mission. Join our teams and experience their passion and the unique Sodexo spirit!

Our client is sourcing for a General Services Manager based in Halifax, West Yorkshire. You would be working for a fantastic organisation that delivers a great service to their clients and above all supports and develops their employees.

The General Services Manager will have strong Catering, Facilities Management and Health & Safety experience with a great ability to manage multiple projects. Our ideal candidate would have good financial acumen and with substantial stakeholder and client management experience. People Management is key to this role and you will lead and support a team.

If you would like more information to understand what it is like to work for Sodexo and a career in Corporate Services, please follow the link below;

Careers within Corporate Clients

Role Responsibility

• Manage and control the services to the agreed specification and to the agreed performance, qualitative and financial targets.
• Manage a team to increase the Client and Sodexo’s revenue opportunities i.e., cash sales, labour efficiency and generate the GOP expected at each account across the portfolio of business
• Nurture client relationships in order to stabilise & develop them for long term partnerships
• Recruit, induct and develop talented employees within the business portfolio and to actively manage poor performance.
• Identify opportunities for organic growth and new business, on site and throughout the account
• Management of Health, Safety and Environmental Legislation relating to the building portfolio ensuring the statutory requirements are met and all records maintained
• Drive the safe behaviour message through the teams using the tools available, focusing on Zero accidents
• Responsible for driving continuous improvement through all accounts
• Manage Service Champion visits and maximise support available from the Service Champions

The Ideal Candidate

• Proven experience of developing profitable relationships for multisite contracts
• Knowledge and experience of Facility management is highly desirable
• Experienced in leading company initiatives and change management processes
• Experience in identifying and selling new business
• Strong communication, and negotiation skills
• Excellent client relationship management
• Experience working in a regulatory & compliant environment
• Good knowledge of Microsoft Office and associated programmes
• H&S Qualification – IOSH Food safety level 3

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process