General Services Manager - Soft Services

Job Introduction

Are you a soft services facilities professional looking for a new management role?

We have a requirement for a General Services Manager to work on site at our client office, based in Limerick, ROI.

Role Responsibility

• Provide direction and expertise to the operation & delivery of soft services, to include, cleaning, security & food services
• To be responsible for an operating area and Leading a management team to ensure delivering against     Key Performance Indicators
• Act as the primary representative of Sodexo to effectively manage staff to ensure the delivery of both qualitative and quantitative results
• Motivate and Lead a high performing team to achieve their objectives 
• Develop your people and ensure succession planning.
• Measure the performance of your people by giving feedback and reviewing and completing appraisals.
• Communicate regularly – monthly face to face team briefing/meetings.
• Ensure Health and Safety compliance with policies, systems and procedures in place for
• Health & Safety Compliance Comply with Sodexo and statutory regulations relating to Safe Systems of Work, Health & Safety
• Ensuring Contractual KPI and SLA /MSA Compliance.

The Ideal Candidate

Essential

Proven track record of working in a facilities environment managing catering cleaning and security

Proven track record managing large P&L – ability to budget forecast & understand contracts
Experienced in leading company initiatives and change management processes  
Experience in identifying and selling new business
Strong communication, and negotiation skills
Excellent client relationship management
Experience working in a standards/compliance environment
Good knowledge of Microsoft Office and associated programmes
H&S Qualification – IOSH
Must hold a clean driving license

Competencies

• Relationship Management
• Strong Leadership & negotiation skills
• People skills & knowledge of HR policies and principles
• Resilience
• Impact and Influence
• Working with others
• Planning and Organisation
• Results Orientation
• Financial and Business awareness
• Analysis and decision making
• Continuous improvement

Desirable

• Broad commercial experience and business acumen and knowledge of external industry developments & Contract development models
• Experience with both Soft & Hard FM services

Package Description

20 days holiday + opportunity to join the Sodexo Flexible Benefits Scheme + Pension + Childcare Vouchers

About the Company

Sodexo UK & Ireland employs around 36,000 people and delivers On-site Service Solutions to clients at over 2,300 locations including offices, hospitals, schools, defense sites, prisons, sporting events and visitor attractions.  With an annual turnover of over £1bn, Sodexo delivers a diverse range of services from catering, cleaning, reception to security, laboratory and grounds maintenance services, enabling clients to focus on their core business.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to further engage ex-forces personnel and reservists.  Those applying for roles with us who meet the essential criteria advertised under the ‘ideal candidate’ on the vacancy advertised, are guaranteed to progress within the selection process.

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.