General Services Manager IFM

Job Introduction

• To be responsible for an operating area and Leading a management team to ensure delivering against Key Performance Indicators
• Is responsible for managing the delivery of multiple FM services to at site level, ensuring outstanding service delivery at all times and hopefully exceeding all Sodexo targets whilst maintaining compliance. The single point of contact for all Facilities Management activities on the site.
• Management of catering and cleaning services.
• Act as the primary representative of Sodexo to effectively manage staff to ensure the delivery of both qualitative and quantitative results
• Provide direction and expertise to the operation & delivery of soft services, to include, cleaning, security & food services
• Motivate and Lead a high performing team to achieve their objectives
• Act when there are failures in compliance or initiatives and investigate the reasons behind these and address to build and develop performance
• Check and review all audits e.g. Safeguard, SIA,/ Secure, Food service and cleaning, Unit Business Health Checks & Action Plans ensuring completion within the agreed timescales and ensure that actions are delivered against the relevant procedures

Role Responsibility

• To be responsible for an operating area and Leading a management team to ensure delivering against Key Performance Indicators
• Is responsible for managing the delivery of multiple FM services to at site level, ensuring outstanding service delivery at all times and hopefully exceeding all Sodexo targets whilst maintaining compliance. The single point of contact for all Facilities Management activities on the site.
• Management of catering and cleaning services.
• Act as the primary representative of Sodexo to effectively manage staff to ensure the delivery of both qualitative and quantitative results
• Provide direction and expertise to the operation & delivery of soft services, to include, cleaning, security & food services
• Motivate and Lead a high performing team to achieve their objectives
• Act when there are failures in compliance or initiatives and investigate the reasons behind these and address to build and develop performance
• Check and review all audits e.g. Safeguard, SIA,/ Secure, Food service and cleaning, Unit Business Health Checks & Action Plans ensuring completion within the agreed timescales and ensure that actions are delivered against the relevant procedures

The Ideal Candidate

• Experience of having operated successfully within an outsourced environment 
• Strong commercial acumen, with the ability to devise and manage P&L account
• Considerable experience in sector contracting and sector technical service delivery 
• Achieve set, standards and operate to performance criteria; for example health and safety, hygiene
• Not less than 5 years experience working and managing in a Regulated Environment, including GMP and GDP in all aspects of Warehousing environment
• Considerable experience in sector contracting and sector technical service delivery 
• Proven financial acumen essential with commercial experience and business acumen
• Proven track record of initiating and leading demanding business transformation programmes
• Proven experience of developing profitable relationships with clients
• Proven experience in identifying new business
• Excellent communication, influencing and facilitation skills
• High standards of numeracy and written communication
• Continuous professional development in industry/specialism
• People management experience within a diverse geographic and business environment
• Ability to analyse use of labour to ensure it is used in an efficient way
• Ability to assess talent and development needs and manage performance
• Self-motivated and able to work on own initiative within a team environment

Package Description

We are currently recruiting for a General Services Manager to join our team at a corporate contract in Ireland

You will take accountability for all soft and hard services including cleaning, catering support supervises and technical services as well as motivating and managing the team and maintaining strong client relationships.

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process