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General Service Manager

Please Note: The application deadline for this job has now passed.

Job Introduction

Sodexo are currently recruiting for a number of brand new opportunities due to growth in our Corporate Services segment. Sodexo is the 19th largest employer worldwide, operating in 80 countries and employing 427,000 employees worldwide, we are the leader in Quality of Life services. Sodexo is not only a growth company; it is also a people-oriented company that places quality of life of its 100 million consumers at the center of its mission. Join our teams and experience their passion and the unique Sodexo spirit!
Are you looking for an opportunity that will enable you to utilise your skill set to the max? Sodexo are recruiting for a General Service Manager at our Cork site to Provide direction and expertise to the operation & delivery of soft services, to include, cleaning, security & food services.
As a general Service Manager you will lead a high performing team to achieve their objectives while ensuring quality and compliance at all times.
This role would suit somebody who is used to either pharma or food industry.
 

Role Responsibility

‒    Ensuring the “service” at point of delivery in cleaning security, food is exceeding the standards required and the customer is receiving the best quality service at all times.
‒    Effectively communicating with your Management team on a formal and structured basis to ensure that information is cascaded. 
‒    Act when there are failures in compliance or initiatives and investigate the reasons behind these and address to build and develop performance
‒    Check and review all audits e.g. Safegard, SIA,/ Secure, Food service and cleaning, Unit Business Health Checks & Action Plans ensuring completion within the agreed timescales and ensure that actions are delivered against the relevant procedures 
‒    Network accordingly to gain subject knowledge by attending monthly Governance meetings
‒    Hold your team accountable for delivering on established key objectives, if objectives are not met performance management procedures to be followed. 
‒    Set targets & objectives with your Business Managers and team on a regular basis and review these in line with the Performance Development Review process
‒    Complete an annual Performance Development Review and review 6 monthly with all your 
 

The Ideal Candidate

Essential

•    Proven track record managing large P&L – ability to budget forecast & understand contracts
•    Experience in a pharma or food environment 
•    Experience in managing & operating in the Soft service industry
•    Strong communication and negotiation skills 
•    Excellent client relationship management 
•    Experience working in a standards/compliance environment 
•    Good knowledge of Microsoft Office and associated programmes


Desirable
•    H&S Qualification 
 

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