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General Service Manager

Please Note: The application deadline for this job has now passed.

Job Introduction

Sodexo are currently recruiting for a number of brand new opportunities due to growth in our Corporate Services segment. Sodexo is the 19th largest employer worldwide, operating in 80 countries and employing 427,000 employees worldwide, we are the leader in Quality of Life services. Sodexo is not only a growth company; it is also a people-oriented company that places quality of life of its 100 million consumers at the centre of its mission. Join our teams and experience their passion and the unique Sodexo spirit!

On a fixed term contract basis, we are looking for an experienced general services (soft services) manager, who will take responsibility for P&L, effective delivery of soft services (including a large catering facility), internal and Health & Safety compliance standards, people management and more.  If this exciting opportunity aligns your skills and experience with your aspirations, please apply today.

Role Responsibility

  • Comprehensive knowledge of contract scope and for, managing soft services across the site.  
  • Financial management to ensure control of spending and budgets
  • Responsible for overall management of projects to include, data gathering, planning and implementing changes as necessary.
  • Performance management across teams and service lines, reporting and monitoring of performance.
  • Assume full responsibility for contract outputs and management of services against contracted scopes of work.
  • Provide direction and expertise to the operation & delivery of soft services, to include, cleaning, security & particularly catering services
  • Motivate and Lead a high performing team to achieve their objectives 

The Ideal Candidate

Essential

  • Proven track record managing large P&L – ability to budget forecast & understand contracts
  • Experience in Managing & Operating in the Soft service industry, Inc. a high level of competency in managing a large catering facility (hospitality industry).
  • Strong communication, and negotiation skills
  • Strong ability to increase individual effectiveness through leadership, motivation, communication, coaching and training.
  • Ability to solve problems analytically, develop opportunities and implement innovative solutions/approaches.
  • Excellent client relationship management
  • Excellent time management and organizational skills.
  • Experience working in a standards/compliance environment
  • Ability to set high standards, achievable through striving for continuous improvement
  • Ability to act on own initiative
  • Works well as part of a team

Competencies

  • Ownership of Catering end to end process
  • Financial and Business awareness / results orientation
  • Strong Leadership
  • Strong negotiation skills
  • Relationship Management
  • People skills & knowledge of HR policies and principles
  • Resilience
  • Planning and Organization
  • Analysis and decision making
  • Continuous improvement

Desirable

  • Broad commercial experience and business acumen and knowledge of external industry developments & Contract development models
  • Experience in change management
  • Financial qualification or relevant experience
  • H&S Qualification – IOSH

About the Company

At Sodexo, we believe that by developing our people we can make a real difference to their individual success and the success of the business, therefore you will work in a collaborative manner with the sales and account management colleagues as well as service operations teams. It will be your responsibility to drive innovation through your team, bring fresh ideas and drive services that improve quality of life for our Clients and Consumers. 
If you would like more information to understand what it is like to work for Sodexo and a career in Corporate Services, please follow the link below;
Careers within Corporate Clients
 

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